What are the responsibilities and job description for the Account Manager position at Amazing Life?
Position: Account Manager
Location: On-site — Plano, TX
Team: Sales
Employment Type: Full Time
As an Account Manager, your primary mission is to connect with existing church partners and help them find new value in our curriculum and product, resulting in an upsell. Whether it's guiding a church from a single-campus starter plan to a multi-campus suite, or introducing additional features like our Custom Parent App or Amazing Music, you’ll empower ministries to grow with us. This isn’t just about renewals—it’s about vision. You’ll help churches see what’s possible and expand their impact.
At Amazing Life, we believe in developing our staff and that churches deserve tools that are not only innovative but deeply mission-aligned. We will train you on our integrated platform, APlay, which delivers immersive curriculum experiences through Orange content and the Amazing Kids library. Our tools help churches serve kids and families in ways that are seamless, engaging, and transformational.
Responsibilities:
This role works alongside a team of other Account Managers in our Plano, TX office. It's a great environment for learning from others and operating as a team.
Location: On-site — Plano, TX
Team: Sales
Employment Type: Full Time
As an Account Manager, your primary mission is to connect with existing church partners and help them find new value in our curriculum and product, resulting in an upsell. Whether it's guiding a church from a single-campus starter plan to a multi-campus suite, or introducing additional features like our Custom Parent App or Amazing Music, you’ll empower ministries to grow with us. This isn’t just about renewals—it’s about vision. You’ll help churches see what’s possible and expand their impact.
At Amazing Life, we believe in developing our staff and that churches deserve tools that are not only innovative but deeply mission-aligned. We will train you on our integrated platform, APlay, which delivers immersive curriculum experiences through Orange content and the Amazing Kids library. Our tools help churches serve kids and families in ways that are seamless, engaging, and transformational.
Responsibilities:
- Own the upsell pipeline for churches who are already customers
- Identify growth opportunities by understanding ministry goals, pain points, and needs
- Deliver product walkthroughs to introduce new modules or upgraded packages
- Drive expansion revenue through quarterly account reviews, proactive outreach, and creative solutionselling
- Collaborate closely with Customer Success to ensure seamless onboarding and retention
- Forecast and track account metrics using our CRM to maintain visibility and pipeline health
- Share insights with Product and Sales to help refine offerings and messaging
- Exceed monthly and quarterly revenue expansion targets
- A coachable mindset, design to learn, and passion for serving churches
- Exceptional communication and emotional intelligence—you know how to listen, ask the right questions, and build trust
- A strategic mindset—you see the big picture and can guide others to it
- Either proficiency or aptitude to learn CRM tools and pipeline management (e.g., HubSpot, Salesforce)
- 1 to 3 years of Account Management or Sales experience, ideally in SaaS, EdTech, or missiondriven organizations
- Demonstrated success in upselling, crossselling, or expansion roles
- Strong consultative selling skills and the ability to tailor solutions to client goals
- Background in ministry, education, or nonprofit leadership
- Experience supporting a product with a tiered or modular structure
- Previous work with subscriptionbased or recurring revenue models
- Missionfirst — You're passionate about equipping the Church with worldclass tools
- Customerobsessed — You fight for your churches to win
- Humble yet hungry — You bring both a servant’s heart and a closer’s mindset
- Collaborative — You love working with crossfunctional teams
- Organized & proactive — You plan ahead, follow through, and adapt quickly
- Competitive base salary of $50k $60k depending level uncapped commission on upsells
- Paid Time Off & holidays
- Early influence on team structure, tools, and strategy
- Flexibility within the inoffice culture
- A chance to do meaningful work with eternal impact
- A team culture that is humble, hungry, and full of heart
This role works alongside a team of other Account Managers in our Plano, TX office. It's a great environment for learning from others and operating as a team.
Salary : $50,000 - $60,000