Field Services Technician - Membrane Treatment

Job Summary:

We are seeking Field Services Technicians with demonstrated experience in membrane technology and water treatment processes, ideally located in Florida, Texas/Midwest, and California/West Coast. Responsible for executing a variety of Field Service activities related to membrane system (Reverse Osmosis, Nanofiltration, Ultra and Microfiltration) troubleshooting and optimization including system audits, pretreatment diagnosis, membrane cleaning, chemical change overs, pilot plant start-up and membrane operator training in accordance with directives from the Field Services Manager or their designate.  Experience in full scale system installation, commissioning, system repairs, and upgrades a plus. 

This role ensures high-quality service and customer satisfaction through technical expertise, professionalism, and adherence to company standards.

Duties/Responsibilities:

• Efficiently and professionally execute all assigned field service activities, including:
  • Plant Surveys
  • On-site system cleaning
  • Corrosion coupon installation and monitoring
  • Water sampling
  • Pilot plant commissioning, cleaning and maintenance
• Prepare thoroughly for each Field Service visit, ensuring all necessary documentation, tools, and equipment are available and ready.
• Verify that all tools used in field service work are properly calibrated and up to date.
• Complete and distribute daily service reports and sign-off sheets promptly and accurately.
• Provide written recommendations for improvements in equipment design, fabrication processes, and controls to enhance product performance and customer satisfaction.
• Perform chemical cleanings of systems at customer sites in accordance with company procedures and safety standards.
• Seek approval from the Project Manager or VP of Operations prior to implementing any changes to assigned tasks.
• Coordinate with the Project Manager regarding concerns, material shortages, or requirements for start-up spares.
• Accurately document all changes for use in As-Built documentation and project records.
• Record and report any customer-requested changes and obtain proper authorization before proceeding.
• Ensure that all on-site work is completed to the satisfaction of the client or their designated representative.
• Participate actively in all company-sponsored training programs to stay current with industry practices and internal standards.
• Conduct thorough operator training sessions, ensuring customers sign off on training to confirm satisfaction.
• Promote the employers field services, spare parts, and chemical solutions to clients and end users.
• Maintain accurate safety records and conduct on-site safety meetings when appropriate to uphold a safe working environment.
• Monitor pilot plants remotely and coordinate necessary purchases to support their operation.
• Perform and participate in cleaning studies performed as part of lab services to determine an appropriate solution for a client.
• Other duties as assigned.

Technical Qualifications and Skills:

• Technical Knowledge: Strong understanding of membrane technology, water treatment processes, and related equipment.
• Mechanical and Electrical Skills: Proficiency in working with electrical control systems and understanding mechanical processes.
• Problem-Solving Skills: Ability to diagnose issues, troubleshoot effectively, and determine the appropriate solutions.
• Customer Service Skills: Excellent communication and interpersonal skills to interact with customers professionally.
• Adaptability: Ability to work in various environments and quickly adjust to changing circumstances.

Education Qualifications:

• 4 Year degree in Chemical Engineering with 2 years water treatment experience 
• 2 Year degree in technical degree with 5 years water treatment experience

Preferred Qualifications:

• Water Treatment Certificates preferred

Physical Requirements:

• Ability to stand, walk, and work on feet for extended periods (up to 8 hours per day).
• Frequent bending, kneeling, stooping, and climbing ladders or stairs.
• Ability to lift, carry, push, and pull up to 50 pounds regularly.
• Manual dexterity and hand-eye coordination for handling tools, small parts, and equipment.
• Comfortable working in confined spaces, elevated areas, or outdoors in various weather conditions.
• Ability to wear and work in personal protective equipment (PPE), including safety glasses, gloves, hard hats, N95 masks, respirators, and protective clothing.
• Ability to safely handle and work around chemicals used in cleaning, sampling, and maintenance processes.
• Visual and auditory ability to detect safety hazards, read instruments and gauges, and communicate effectively on-site.
• Must be able to travel frequently and work extended hours or weekends when required, including on short notice.
• Capable of operating a company vehicle and maintaining a valid driver’s license (if travel is required).