What are the responsibilities and job description for the Hardware Installation Technician Level I position at Amatriot Group, LLC?
Location: Chantilly, VA
Responsibilities include, but are not limited to:
- Perform installation, and support of new Windows based computer systems.
- Install Image and software on laptops and workstation
- Prepare the computers for deployments and support the deployment activities
- Assist with the installation and support of computer systems and peripherals. Coordinates with Management for inventory, hardware orders, equipment movement, and shipping needs.
- Assist in assuring that work products comply with established deliverable guidelines including format and content.
- Assist in the development of documentation based on the customer's processes.
- Travel to customer sites and perform deployment activities to include, site surveys, installs hardware, install software, remove hardware, check hardware for shipment etc.
- Other duties as assigned.
Job Qualifications:
- 2-years of experience in Information Technology.
- Excellent written and verbal communication skills.
- Demonstrated initiative, sound judgment, effective decision-making
- Experience in Customer Service
- Requires skill with MS Word, Outlook, Excel, and PowerPoint Other
Requirements:
- Must have active interim Secret clearance or above
- Must be able to travel to DC to deploy equipment
Physical Requirements:
- Must be able to type