What are the responsibilities and job description for the Parts Consultant-- SIGNING BONUS!! position at Amato Automotive Group?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Signing bonus
- Training & development
- Vision insurance
Summary
Sells parts to all customers, over the counter, through the shop or on the phone.
SERIOUS APPLICIANTS EMAIL:
1. MICHAEL AMATO : MAMATO@AMATOAUTO.COM
2. MIKE EVANS : MEVANS@AMATOAUTO.COM
SERIOUS APPLICIANTS EMAIL:
1. MICHAEL AMATO : MAMATO@AMATOAUTO.COM
2. MIKE EVANS : MEVANS@AMATOAUTO.COM
Essential Duties
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
- Sets up orders for daily shipment, delivery or pick-up.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
Education and/or Experience
• No prior experience or training.
• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
SERIOUS APPLICIANTS EMAIL:
1. MICHAEL AMATO : MAMATO@AMATOAUTO.COM
2. MIKE EVANS : MEVANS@AMATOAUTO.COM
SERIOUS APPLICIANTS EMAIL:
1. MICHAEL AMATO : MAMATO@AMATOAUTO.COM
2. MIKE EVANS : MEVANS@AMATOAUTO.COM