Medical Coordinator

Who We Are

We are a nationally recognized plaintiff’s trial law firm, founded in 2005, located in Houston’s Heights area. Occupying nearly 20,000 square feet, our growing firm is known for securing results through passion and tenacity. Our attorneys are frequent speakers at legal conferences, have earned accolades for their service, and have handled high-profile cases featured in national media and law school curricula. We specialize in wrongful death, catastrophic injury, truck and car accidents, workplace injuries, product liability, and other tort cases. Our high-energy environment is driven by passionate advocates who prepare every case for trial from day one, handling numerous trials across Texas annually.

The Role

We are seeking a Medical Coordinator to join our Intake Department. This full-time position, based in Houston, TX, plays a critical role in ensuring clients are promptly connected with appropriate medical providers after signing with the firm. This position serves as the main point of contact between clients, medical providers, and internal staff and offers strong opportunities for long-term career growth. Determine appropriate medical treatment needs for clients.

Key Responsibilities

• Determine appropriate medical treatment needs for clients
• Identify and coordinate with medical providers near clients’ home or work
• Send and manage Letters of Protection (LOPs)
• Follow up with providers to ensure appointments are scheduled within 24 hours
• Ensure clients are seen within 24–72 hours of signing
• Serve as the primary liaison between clients, medical providers, and internal staff
• Maintain accurate and up-to-date client records in case management systems
• Save and organize LOPs and confirmations in client files
• Enter and update client insurance information
• Generate weekly and bi-weekly reports to track scheduling compliance
• Assist with scheduling and coordinating provider meetings
• Support onboarding and vetting of new medical providers
• Maintain provider information across internal systems
  
  

Key Characteristics

• Punctual and reliable
• Highly self-motivated
• Strong sense of accountability and follow-through
• Collaborative and team-oriented
• Professional demeanor
• Detail-oriented with a commitment to accuracy
• Results-driven with a focus on client care
  
  

Required Experience

• High school diploma required; some college experience preferred
• 3–5 years of experience in a legal, medical, or case management environment
• Prior law firm experience preferred
• Proficient in Microsoft Office
• Familiarity with Lead Docket, Filevine, or similar case management software
• Excellent verbal and written communication skills
• Experience working in a fast-paced professional environment
• Highly organized with strong attention to detail
• Strong ability to prioritize, multitask, and meet deadlines
• Demonstrated ability to work independently and make sound decisions
  
  

Compensation & Benefits

• Competitive salary
• Comprehensive medical, dental, and vision coverage (no cost to employees)
• 401(k) with employer matching
• Generous paid time off
• Paid parental leave
• Professional development assistance
• Life insurance
  
  

Amaro Law Firm is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law