Part-Time Employee Experience Substitute

Primary Purpose:

To support the Region 16 Education Service Center (ESC) by providing administrative assistance accurately and efficiently to ensure quality results in a professional and timely manner.

Qualifications:

Education/Certification

• High School diploma or GED required

Skills

• Two years job-related experience required
• Required proficiency in Microsoft Office Suite, spelling, punctuation, and grammar
• Skilled in general office procedures including answering telephone, filing, data entry, and maintaining an organized workspace
• Must be service-oriented, a team player, self-motivated, and responsible to complete all assignments
• Exhibits tact and relates well to people
• Ability to handle multiple tasks under pressure with ease
• Projects a positive, professional, organizational image through in-person and phone interaction with customers

Working Conditions:

• Tools/Equipment Used: Standard office equipment including personal computer and peripherals
• Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing
• Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving
• Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more) 
• Environment: Must be physically able to work inside; tolerate frequent districtwide travel and occasional statewide travel; regular exposure to noise
• Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion
• Regular Attendance is an essential function

Major Responsibilities and Duties:

1. Provides front-desk and reception coverage on an as-needed/substitute basis when primary staff are absent, including routing calls, greeting visitors, and directing deliveries.
2. Performs related reception duties during coverage periods, such as managing Lost and Found entries, basic mailroom tasks, and postage/cash box support.
3. Performs general Administrative Assistant duties, including the handling of correspondence, answering telephones, accurately recording messages and service requests, and filing material in a retrievable system.
4. Prepares correspondence, reports, required forms, registrations, copying, printing, and mailings.
5. Assists in the completion of projects including binding, collating, addressing, and distributing final projects and reports.
6. Maintains files and records as assigned.
7. Proofreads communications for content, style, grammar, and spelling errors.
8. Conducts full New Hire Orientation and provides complete onboarding support when the Onboarding and Talent Development Specialist is absent.
9. Provides clerical HR support as directed, such as file conversions, faxes, and routine organizational chart or system updates.
10. Maintains professional relationships with clients and vendors.
11. Assists other Administrative Assistants as needed.
12. Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the service area director.
13. Reports for work ready to perform responsibilities.
14. Performs duties that directly and/or indirectly impact student performance in Region 16.
15. Maintains a professional level of confidentiality regarding all ESC matters.
16. Supports the mission, goals, and objectives of the ESC strategic plan.
17. Upholds and adheres to safety rules and policies of the ESC safety program.
18. Performs professional responsibilities as required by ESC policies, processes, and procedures.
19. Manages time, calendar, and job responsibilities to meet deadlines.
20. Meets proficiency levels of required technology skills as outlined by the supervisor.
21. Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor.
22. Performs other duties as assigned.

Supervisory Responsibilities:

Supervises and evaluates the performance of the following:

• None