Medical Billing Specialist

Billing Specialist Opportunity!

Amanda’s Family Hearing is seeking a part-time Medical Billing Specialist for our local, community-oriented audiology practice in Painesville Township, Ohio.

At Amanda’s Family Hearing, our mission is to be responsible by providing our clients with quality hearing products, supportive counseling, and reliable service, to serve by focusing on each person as an individual - unique and important - and to educate and encourage so that we may enrich the lives of those who trust us with their care.

We are seeking a detail-oriented Billing Specialist to support the financial operations of our growing practice. The Billing Specialist is responsible for managing insurance billing, claims processing, and revenue cycle activities to ensure accurate and timely reimbursement. This role works closely with front office staff, providers, and patients to maintain efficient billing workflows and excellent customer service.

Our environment is lively, rewarding, and challenging and we pride ourselves on the sense of camaraderie within our walls. As a member of our team, we will be committed to your development, goals, and success and we look forward to celebrating your achievements with you.

Essential Duties & Responsibilities

• Verify patient insurance eligibility and benefits
• Submit medical claims accurately and promptly to insurance carriers
• Assist with prior authorizations as needed
• Post insurance payments, adjustments, and denials
• Review and resolve claim rejections and denials
• Craft and complete appeal letters for appropriate denied claims
• Maintain compliance with billing regulations, payer guidelines, and company policies
• Communicate professionally with insurance companies, AFH team, and patient population
• Maintain patient confidentiality and HIPAA compliance
• Perform other duties as assigned

Qualifications

• Strong attention to detail and organizational skills
• Experience working with EHR or practice management systems
• Professional level listening and problem-solving skills
• Excellent communication and customer service abilities
• Strong ability to prioritize, multi-task and stay organized
• Consistent, punctual and reliable attendance
• Minimum High School Diploma

Preferred

• Experience in audiology, ENT, or specialty medical billing
• Familiarity with CPT, ICD-10, and HCPCS coding
• Experience with hearing aid billing and manufacturer invoicing
• Certified Professional Biller (CPB) or similar certification

Physical Demands of Work Environment

• Frequently requires sitting and computer usage
• Frequently requires fine hand movements including typing
• Frequently requires listening and speaking on a telephone
• Standing and walking throughout the day
• The work environment is generally quiet, with moderate noise from phones and other office machines.

Pay and Benefits

• Competitive hourly rate
• Professional Liability Insurance
• Employee friends and family discount
• Simple IRA Plan with Employer 3% Match
• Bereavement Leave

Amanda’s Family Hearing is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status.

About Amanda’s Family Hearing

Amanda’s Family Hearing is a small private practice in Painesville Township, Ohio. We have a nearly 20-year history of serving our community and providing the highest standard of hearing healthcare to our patients. We utilize top-of-the-line technology, care for school age patients through geriatric populations, and complete thorough diagnostic care to support our range of treatment options for patients with all types of audiologic symptoms and conditions. Our vision is to be a leading care team for northeast Ohio and provide gold standard care to all of our patients.

If your interested in this opportunity and would like to join our team, please apply at amanda@afhohio.com

Work Location: In person