What are the responsibilities and job description for the Sales Coordinator - Americas position at Aman?
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.
Role
The Sales Coordinator – Americas plays a vital role in supporting the regional Sales and Trade Marketing initiatives across Aman’s properties globally. This position supports daily operations including reporting, event logistics, trade marketing activities, Customer Relationship Management (CRM), and sales administration. This is an exciting opportunity to work in a fast-paced, international environment and develop broad commercial exposure within the ultra-luxury hospitality space.
Responsibilities
At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.
If you thrive in an ultra-luxury environment and are passionate about global sales, marketing, and crafting thoughtful guest connections, we invite you to apply to join us on our journey.
Role
The Sales Coordinator – Americas plays a vital role in supporting the regional Sales and Trade Marketing initiatives across Aman’s properties globally. This position supports daily operations including reporting, event logistics, trade marketing activities, Customer Relationship Management (CRM), and sales administration. This is an exciting opportunity to work in a fast-paced, international environment and develop broad commercial exposure within the ultra-luxury hospitality space.
Responsibilities
- Support the Sales and Trade Marketing team with daily administrative and operational tasks.
- Assist in preparing sales strategy calls, presentations, and performance reports.
- Coordinate logistics for events such as roadshows, trade fairs, and fam trips, including venue sourcing, RSVP management, and materials shipment.
- Manage updates to Customer Relationship Management (CRM) platforms and support data accuracy and profile maintenance.
- Update partner websites and consortia platforms with news and offers; support the creation of monthly trade newsletters.
- Assist with updating property presentations and maintaining the trade portal on aman.com.
- Support the organisation of sales trips including appointments, hotel bookings, and travel arrangements.
- Conduct market and competitor research to support strategy and destination reviews.
- Assist with expense reporting, invoice tracking, and ROI tracking for key sales wins.
- Support the Sales Team with enquiries and trade marketing requests from the Americas markets.
- Right to work in the United States of America.
- Bachelor’s degree or equivalent qualification from a hotel or business school.
- Strong written and verbal communication skills; fluency in English is essential, additional languages are a plus.
- Previous experience in luxury hospitality sales or marketing is preferred.
- Highly organised, detail-oriented, able to manage multiple priorities under tight deadlines, and numbers oriented.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with sales reporting tools is an advantage.
- Comfortable working in an international, cross-functional environment.
- Analytical mindset with strong skills in reporting and performance analysis.
- Professional, collaborative, and enthusiastic team player with a can-do attitude.
- A passion for travel, luxury hospitality, and high-touch client service.
At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.
If you thrive in an ultra-luxury environment and are passionate about global sales, marketing, and crafting thoughtful guest connections, we invite you to apply to join us on our journey.