Office Assistant 1

Amada Senior Care of Morgan Hill CA is seeking a proactive and detail-oriented Office Assistant to support the daily operations of a growing home care agency. This part-time role focuses on caregiver recruitment, onboarding and scheduling, as well as providing general office support. The position offers growth opportunities and can transition to a full-time position based on achieving revenue, caregiver hiring, turnover and retention goals.

Key Responsibilities

· Assist with caregiver recruitment, including posting jobs, screening applicants, scheduling interviews, and supporting onboarding.

· Coordinate caregiver orientation and training sessions ensuring that all state regulations and compliance requirements are met

· Oversee caregiver scheduling using AxisCare home care software, ensuring timely and accurate updates.

· Answer incoming calls, including client intake inquiries, and provide information about home care services.

· Support the owner with administrative tasks, including filing, data entry, and maintaining compliance documentation.

· Ensure all client and caregiver information is accurately documented in accordance with company policy.

· Demonstrate reliability, responsiveness, and empathy for clients and caregivers.

· Willingness to fill in Caregiver shifts as needed.

· Other duties as assigned.

Growth Opportunity

· This is a part-time role (20–22 hours/week) with the potential to become full-time based on performance.

o Advancement tied to Key Performance Indicators (KPIs):

o Caregiver Recruitment: Meet monthly hiring targets.

o Retention: Maintain caregiver retention rate above company benchmark.

o Scheduling Accuracy: Ensure 100% schedule compliance in AxisCare.

o Operations Support: Assist in onboarding caregivers to meet client care needs and operational goals.

Qualifications:

· High school diploma or equivalent

· 2 years previous experience in office administration in home care, home health, or hospitals is required

· 2 years previous experience with Microsoft office Products

· 2 years previous experience in home care recruitment and scheduling is a plus

· Strong understanding of CA state home care regulations and the ability to interact with a state surveyor

· Familiarity with AxisCare or similar scheduling software is preferred and is a plus

· Strong communication skills and ability to handle client inquiries professionally

· Valid driver’s license, current auto insurance, and dependable transportation

Skills

· Highly organized and detail-oriented.

· Positive attitude and team player.

· Ability to multitask and problem-solve in a fast-paced environment.

· Intermediate computer skills (Microsoft Office Suite and scheduling software).

· Empathy and professionalism when interacting with clients and caregivers.

Amada Senior Care is an equal opportunity employer and values diversity.

Pay: $21.00 - $25.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance
• Referral program

Application Question(s):

• if you do not have a current HCA Registration, are you willing to obtain it within 14 days of hire?

Experience:

• Microsoft Office: 1 year (Required)
• Home care or Home health, office assistant OR Administrative : 2 years (Required)
• Caregiving: 1 year (Required)

License/Certification:

• Driver's License (Required)
• CA Home Care Aide Certification (Preferred)

Work Location: In person

Salary : $21 - $25