Outbound Logistics Fulfillment Specialist

Since 1919, American Art Clay Company (AMACO) has helped makers and classrooms create with confidence. As a third-generation, 100-year family-owned company, we pioneered commercial ceramic and non-ceramic clays, lead-free glazes, electric kilns, and potter’s wheels, and we helped establish children’s art material safety standards in 1936. Today, we continue that legacy with a culture centered on continuous improvement, safety, quality, customer care, teamwork, respect, and learning. Join us and keep creativity flowing to studios and schools across the world.

Reports to: Shipping Supervisor

Classification:

Hourly/Non-Exempt

You start your shift reviewing pick tickets and priorities, then stage and sort products so every trailer loads accurately. You navigate NAV with an RF scanner to pick, pull, and prepare orders; assemble pallets; and move materials through shrink wrapping, boxing, and labeling. On any given day you might backfill at Pick/Pack, work the Dock, process International shipments, or run UPS/FedEx—whatever it takes to ship with precision and speed. You’ll weigh or count items to confirm standards, pull the manual dock chain when needed, and keep your area clean and safe. You’ll also pitch in on cycle counts, product and shipment labeling, and occasionally coordinate samples and show materials. Throughout, you’re operating forklifts, a cherry picker, and pallet jacks safely and efficiently.

• Stage and sort items for trailer loading and unloading
• Pick, pull, and prepare orders while maintaining organization
• Backfill across stations as needed: Pick/Pack, Dock, International, UPS/FedEx
• Maintain a clean, safe work area and pull the manual dock chain as required
• Move materials (shrink wrap, box, label) within the warehouse
• Use NAV and an RF scanner to process orders and inventory
• Operate forklifts, cherry pickers, pallet jacks, RF scanners, computers, and printers safely
• Assemble customer orders from stock to pallets/shelves for packing and shipping
• Weigh or count items to ensure conformance to company standards
• Perform accurate cycle counts
• Assist with coordinating shows and samples as needed
• Assist with product and shipment labeling
• Support other tasks and projects assigned by your supervisor or team lead

• Ability to regularly lift/move up to 50 lbs and occasionally up to 100 lbs
• Comfort reading and following tickets and processing work instructions
• Basic computer proficiency (Outlook, Excel, Access, PowerPoint)
• Proven, safe forklift operation; cherry picker and pallet jack experience a plus
• Experience with NAV and RF scanners
• Thrives in both hot and cold environments; stands for extended periods
• Continuous improvement mindset; familiarity with SOPs, visual inspection aids, Kaizen, and quality control
• Background in shipping/receiving, warehousing, material handling, and distribution

Full-time, Monday–Thursday, 40 hours per week. Occasional evenings and weekends as job demands. No travel expected.

• Required: High School Diploma or Equivalent
• Preferred: Forklift Certification

You will stand for long periods and work in hot and cold conditions. This role requires frequent talking/hearing; frequent standing and walking; using hands to finger, handle, or feel; reaching with hands and arms; and occasional sitting, climbing/balancing, and stooping/kneeling/crouching/crawling. You will frequently lift and/or move 50 pounds. Visual abilities include close, distance, color, peripheral vision, depth perception, and focus adjustment.

Reasonable accommodation may be made to enable individuals with disabilities.

We empower every team member—from the factory floor to the office—to improve processes and contribute to shared goals.

EEO Statement:

AMACO is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: AMACO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at AMACO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the location where we operate. AMACO will not tolerate discrimination or harassment based on any of these characteristics.

This description outlines the role's primary scope, but responsibilities may evolve at any time with or without notice to meet business needs.