DIGITAL ACCESSIBILITY SME

AMA Consulting, LLC, a Maryland-based Limited Liability Company, provides a range of analytical, acquisition, and business management support services to federal agencies. AMA Consulting is an Equal Opportunity/Affirmative Action Employer. Join a dynamic team of forward-thinking professionals in our growing company.

DIGITAL ACCESSIBILITY SUBJECT MATTER EXPERT (SME)

The Digital Accessibility Subject Matter Expert (SME) will provide senior-level technical and strategic expertise supporting an enterprise digital accessibility and ADA compliance initiative.

The SME will provide guidance across websites, applications, digital documents, PDFs, forms, multimedia, mobile applications, third-party platforms, accessibility governance, procurement, remediation, training, and monitoring. This individual will serve as a senior accessibility advisor to project leadership, technical teams, content owners, vendors, and client stakeholders.

Key responsibilities include:

1. Digital Accessibility Advisory and Compliance:

• Serve as a senior SME on ADA Title II, WCAG 2.1 Level AA, and digital accessibility best practices.
• Provide accessibility guidance across websites, applications, documents, PDFs, forms, multimedia, mobile applications, and third-party platforms.
• Conduct and/or oversee accessibility assessments and validation activities.
• Identify accessibility risks and recommend appropriate remediation and prioritization strategies.
• Provide guidance regarding complex or high-priority accessibility issues.

2. Accessibility Governance and Remediation:

• Advise on accessibility policies, governance frameworks, operational standards, and sustainable accessibility practices.
• Support development of accessibility remediation strategies.
• Provide guidance on accessible document creation, remediation, and validation.
• Advise on accessibility requirements for procurement and third-party products.
• Review VPATs and ACRs and provide recommendations regarding product accessibility.
• Support development of accessibility monitoring, reporting, and validation practices.

3. Training and Stakeholder Support:

• Develop accessibility best practices, guidance, and reference materials.
• Develop and deliver accessibility training for technical and nontechnical audiences.
• Provide consultation to project teams, leadership, content owners, developers, and vendors.
• Facilitate accessibility discussions and help stakeholders understand technical and regulatory requirements.
• Support organizational knowledge transfer and development of sustainable internal accessibility capabilities.
• Provide ongoing advisory support as accessibility priorities and requirements evolve.

Required qualifications to be successful in this role:

• Extensive professional experience in digital accessibility, ADA compliance, accessibility consulting, or a related discipline.
• Advanced knowledge of ADA Title II and WCAG 2.1 Level AA.
• Demonstrated experience conducting accessibility assessments and developing remediation strategies.
• Broad experience with accessibility across websites, applications, digital documents, forms, multimedia, and/or third-party platforms.
• Experience developing or advising on accessibility policies, governance, standards, or operational processes.
• Experience providing accessibility consultation and guidance to technical and nontechnical stakeholders.
• Experience with accessibility testing methodologies and tools.
• Experience developing and/or delivering accessibility training.
• Strong stakeholder engagement, facilitation, analytical, and communication skills.
• Ability to communicate complex accessibility requirements to executive, operational, and technical audiences.

Preferred skills include:

• Experience supporting enterprise-wide digital accessibility programs.
• Experience supporting municipal/local government or other public-sector organizations.
• Experience with ADA Title II compliance initiatives.
• Experience developing accessibility governance frameworks, strategic roadmaps, transition plans, or organizational policies.
• Experience with accessible PDF and digital document remediation.
• Experience reviewing VPATs and ACRs and advising procurement teams.
• Experience with accessibility monitoring platforms, dashboards, and reporting.
• Relevant professional accessibility certification, such as IAAP CPACC, WAS, CPWA, or DHS Trusted Tester.