What are the responsibilities and job description for the Office Coordinator position at AM Glass Repair?
We are a growing, values-driven glass and storefront business seeking a highly organized and proactive Office Coordinator to join our team. This role is essential in ensuring smooth communication between field and office staff, supporting project management, and maintaining operational efficiency. The right candidate will be motivated to grow with the company, contribute to a positive work culture, and help us set a standard of professionalism in our industry.
Key Responsibilities:
- Manage scheduling, calendars, and internal coordination between field and office teams
- Serve as the first point of contact for client and vendor communications—calls, emails, and inquiries
- Support project managers with administrative tasks including document handling, call follow-ups, and email correspondence
- Track and manage invoices, purchase orders, and expense entries using QuickBooks Online
- Maintain and update job costing spreadsheets (basic Excel and Google Sheets proficiency required)
- Keep records organized and accessible, contributing to process improvements and operational clarity
- Monitor key workflows such as quotes, material orders, and subcontract paperwork
- Assist in tracking deadlines, reminders, and follow-ups to ensure projects move forward without bottlenecks
Ideal Qualities:
- Proactive and self-motivated
- Strong attention to detail and organizational skills
- Assertiveness and confidence in communication
- A problem-solver who takes initiative
- Strong willingness to learn, adapt, and grow with the company
- Respectful, professional, and tactful in all interactions
- Comfortable managing multiple tasks and shifting priorities
- Reliable, punctual, and consistent in delivering quality work
Preferred Skills & Experience:
- Experience with QuickBooks Online or other accounting software
- Proficiency with spreadsheets (Excel, Google Sheets)
- Familiarity with construction, trades, or small business operations (not required but helpful)
- Prior experience in an administrative, coordinator, or assistant role
Why Work at AM Glass?
Since 2019, AM Glass has focused on building a strong reputation in Eastern Iowa through integrity, professionalism, and quality. We’ve built this company to do things differently - shaped by the frustrations and lessons from places we’ve worked before. We believe in clear communication, mutual respect, and taking pride in our work. If that sounds like the kind of team you’d want to be part of, we’d love to meet you.