What are the responsibilities and job description for the Executive Assistant & Operations Manager position at Alzheimer's Association - Orange County Chapter?
Position Summary
The Executive Assistant & Operations Manager is a strategic partner to the Chapter Executive, enhancing leadership effectiveness, board engagement, and overall organizational excellence across a multi-state chapter. This role connects leadership and operations translating priorities into action, elevating board performance, and ensuring efficient, mission-aligned operations.
Responsibilities
Executive & Strategic Partnership
Position Location: Minnetonka, MN
Full Time: Based on 37.5 hours per week
Position Grade & Compensation: Grade 206 The Alzheimer's Association’s good faith expectation for the salary range for this role is between $58,000 – $65,000
Reports To: Executive Director
The Executive Assistant & Operations Manager is a strategic partner to the Chapter Executive, enhancing leadership effectiveness, board engagement, and overall organizational excellence across a multi-state chapter. This role connects leadership and operations translating priorities into action, elevating board performance, and ensuring efficient, mission-aligned operations.
Responsibilities
Executive & Strategic Partnership
- Serve as a trusted advisor, anticipating needs and managing competing priorities.
- Enable leadership effectiveness through proactive calendar management, meeting preparation, and streamlined communications.
- Develop briefings, dashboards, and materials to inform decision-making.
- Track and advance strategic priorities, ensuring alignment, accountability.
- Coordinate cross-functional initiatives and remove barriers to implementation.
- Support leadership visibility, preparedness, and stakeholder impact.
- Serve as primary liaison to the Board of Directors; partner with leadership to strengthen board practices and engagement.
- Plan and deliver effective board and committee meetings, including materials and follow-up.
- Support board recruitment, onboarding, development, and engagement.
- Align board efforts with strategic and revenue priorities.
- Ensure integrity, confidentiality, and adherence to Board of Excellence practices.
- Lead continuous improvement of processes, systems, and workflows.
- Oversee core operations (facilities, vendors, administration) aligned with Home Office standards.
- Ensure compliance, mitigate risk, and implement scalable solutions to support growth.
- Foster a high-performing, service-oriented operational environment.
- Partner with Finance and Development to ensure effective financial and revenue processes.
- Support budgeting, forecasting, and reporting with accurate data and insights.
- Oversee operational aspects of revenue flow including gift processing, deposits, compliance).
- Enable the Chapter Executive’s fundraising leadership through coordination of donor engagement and stewardship.
- Align board engagement with development priorities.
- Support activation of donor and volunteer experiences.
- Connect teams and Home Office partners to drive alignment and execution.
- Manage executive communications with clarity and professionalism
- Ensure strong stakeholder engagement and exceptional customer service.
- Oversee office operations, systems, and chapter coordination.
- Support CRM/data integrity and reporting as a system user.
- Supervise and support one administrative staff.
- Lead high-priority projects on behalf of the Chapter Executive.
- Identify and implement solutions to improve organizational performance.
- Handle sensitive matters with discretion and sound judgment.
- Associate’s degree required.
- 5 years of experience in executive support, operations, or nonprofit administration.
- Proven experience supporting senior leaders and boards with professionalism and discretion.
- Strong organizational, project management, and problem-solving skills with exceptional attention to detail.
- Excellent written and verbal communication skills.
- Financial and operational acumen, including budget tracking and vendor management.
- Highly proactive and self-directed, with the ability to anticipate needs and manage priorities independently.
- Experience with CRM systems (e.g., Personify, Salesforce, or similar).
- Demonstrated integrity, sound judgment, and commitment to confidentiality and mission-driven work.
- Demonstrates commitment to the Alzheimer’s Association mission and delivers exceptional service.
- Drives results with strong ownership, attention to detail, and consistent follow-through.2
- Builds strong relationships with staff, volunteers, and board leadership.
- Thrives in a fast-paced, evolving environment.
- Handles sensitive information with professionalism and care.
- Ability to lift 50 pounds.
- Willingness to work evenings, weekends, and flexible work schedule when necessary.
- Ability to operate a motor vehicle. Must be in possession of a valid driver's license and insurance.
- Ability to travel.
Position Location: Minnetonka, MN
Full Time: Based on 37.5 hours per week
Position Grade & Compensation: Grade 206 The Alzheimer's Association’s good faith expectation for the salary range for this role is between $58,000 – $65,000
Reports To: Executive Director
Salary : $58,000 - $65,000