What are the responsibilities and job description for the Front Desk/Customer Experience Coordinator position at AlyneMD?
Front Desk & Patient Experience Coordinator – Regenerative Aesthetics & Longevity Clinic
AlyneMD | Warren, NJ (In-Person)
Part-Time
About Us
AlyneMD is a physician-led regenerative aesthetics and longevity practice in Warren, NJ. We combine advanced regenerative medicine (NAD , cellular therapies, peptides, EBOO) with medical aesthetics under one roof, delivering a luxury patient experience grounded in real clinical expertise.
We're a small, close-knit team that genuinely cares about each other and the people we serve. If you thrive in a warm, supportive environment where your contributions are noticed and valued, you'll feel at home here.
The Role
We're looking for a motivated, hands-on team member who will be- welcoming patients and prepping treatment rooms to capturing content and managing our social media presence. You'll be deeply involved in the day-to-day rhythm of a growing practice, and no two days will look exactly the same.
What You'll Do
- Greet patients warmly and deliver a polished, luxury experience from arrival to departure
- Manage appointment scheduling, confirmations, and follow-ups
- Handle check-in/check-out, intake forms, and payment processing
- Prep and turn over treatment rooms between appointments
- Assist with patient care and comfort throughout their visit
- Record content for social media (photos, short-form video, behind-the-scenes clips)
- Help manage and post to our social media accounts (Instagram, TikTok, etc.)
- Answer phones and respond to inquiries with professionalism and care
- Maintain a pristine, organized clinic environment
- Coordinate with the physician and clinical staff to keep the day flowing smoothly
What We're Looking For
- Prior experience in a medical aesthetics practice — this is required
- Strong work ethic — you take ownership, show up ready, and don't wait to be told what needs doing
- Warm, genuine personality with a polished, professional presence
- Comfortable being on camera and creating social media content
- Strong communication skills, both in person and digitally
- Detail-oriented and able to juggle multiple responsibilities gracefully
- Reliable, punctual, and self-motivated
- Familiarity with scheduling and practice management software (we use Zenoti and GoHighLevel — we'll train you on specifics)
Why AlyneMD
- A supportive, family-like team culture where you're treated as a valued member, not a number
- A beautiful, brand-new clinic space designed with intention and care
- The chance to work alongside a physician doing cutting-edge work in regenerative medicine and longevity — fields that are reshaping healthcare
- Room to grow as the practice grows
- Competitive hourly pay
To Apply
Send your resume along with a brief note about why this role interests you. We'd love to hear from you.
Pay: $18.00 - $22.00 per hour
Experience:
- Medspa/Aesthetic Clinic: 1 year (Preferred)
Work Location: In person
Salary : $18 - $22