Community Specialist

Company Description:

ALX Community, coworking spaces with a social impact mission, is a shared workspace and community hub where members work, meet, collaborate, learn, and give back to the Alexandria metro area. Located next to the waterfront and steps from historic King Street in Old Town Alexandria, the space features dog-friendly coworking areas, multiple meeting rooms, a patio on the Waterfront Promenade, and Alexandria’s first dedicated conference center. The community offers flexible membership plans designed to fit the needs of busy professionals and teams of all sizes. Whether members need a space for a day, a month, or longer, ALX Community provides an environment that supports productivity, connection, and professional growth.

Role Description:

The Community Specialist is an entry-level opportunity that is a full-time, on-site role based in Alexandria, VA, responsible for cultivating a welcoming, engaging, and professional environment for members and guests. In this role, the specialist greets and supports members, manages day-to-day operations in coworking and meeting spaces, and coordinates community events and programming that enhance member experience. The position involves responding to inquiries, assisting with bookings and conference center logistics, and ensuring shared spaces are well maintained and ready for use. The Community Specialist proactively builds relationships with members, gathers feedback, and collaborates with the team to improve services and create meaningful networking and collaboration opportunities. This role also includes administrative tasks, basic technology support for meetings, and clear communication of community guidelines and offerings.

Qualifications:

• Strong interpersonal skills and communication abilities to build relationships and interact effectively with a diverse member base.
• Experience in community engagement and community management to design, support, and grow member-focused initiatives and events.
• Customer service skills and a hospitality mindset to provide responsive, professional support and ensure a high-quality member experience.
• Organizational and time-management skills to handle multiple requests, manage bookings, and maintain shared spaces efficiently.
• Comfort with basic office technology and meeting tools, including calendars, booking systems, and audio-visual setups.
• Ability to work on-site full-time in Alexandria, VA, with flexibility to support occasional early morning, evening, or event hours.
• Previous experience in coworking, hospitality, events, or front-of-house operations is beneficial.
• Bachelor's Degree is needed until your experience is so strong; further education in communications, business, hospitality, or related fields is an advantage.

Compensation:

• This role pays between $38k to $45k plus monthly bonuses

Benefits:

• Health Care through Blue Cross Blue Shield that starts on day 1 (we pay over 70% )
• Dental and Vision Care
• Flexible time off and 13 paid holidays
• Business casual work environment - flip-flop friendly
• Paid parking
• Opportunity to make a real difference in the community
• Work with a small dedicated, and caring team
• Work with a company that believes in promoting from within - 10 promotions in 7 years