Staffing Coordinator | In-Home Care

For over 25 years, Always There In Home Care has been a trusted provider of compassionate, high-quality home care services across North Alabama. Our mission is to help seniors and individuals with disabilities maintain dignity, independence, and comfort in their own homes. We pride ourselves on building strong relationships with our clients, families, and caregivers while fostering a supportive and professional work environment.

* WE ARE LOOKING FOR SOMEONE TO WORK MONDAY- FRIDAY 8A-5PM. THIS POSITION INCLUDES AN ON-CALL ROTATION 4 DAYS/ WEEK AND 1 WEEKEND A MONTH (4 week rotation cycle) *

The Staffing Coordinator is responsible for coordinating caregiver schedules, maintaining appropriate staffing levels, and ensuring clients receive quality, uninterrupted care. This position serves as the primary liaison between clients, caregivers, and office staff to fill open shifts, respond to scheduling changes, and provide exceptional customer service while maintaining compliance with company policies.

Schedule:
• Full-time, Monday–Friday, 8:00am–5:00pm
• Includes an on-call rotation (4 days per week and one weekend per month, rotating)

Responsibilities:

Staffing & Coordination:

• Schedule caregivers for client assignments based on availability, skills, client preferences, and location.
• Fill open shifts, call-offs, and emergency staffing needs promptly.
• Maintain accurate schedules within the generations software.
• Contact caregivers regarding available shifts, schedule changes, and staffing updates.
• Communicate professionally with clients and caregivers regarding schedule changes or concerns.
• Monitor missed visits, late arrivals, and attendance issues, following company procedures.
• Document all scheduling activities, conversations, and client/caregiver notes accurately.
• Coordinate new client start-of-care schedules with the assessment team.
• Review caregiver availability regularly to maximize staffing efficiency.
• Work closely with the recruiting team to identify staffing shortages.
• Assist with on-call responsibilities, including evenings, weekends, and holidays as assigned.
• Ensure continuity of care by minimizing schedule disruptions.
• Maintain confidentiality of employee and client information in accordance with HIPAA.
• Participate in office meetings and ongoing training.
• Perform additional administrative duties as assigned.

Minimum Qualifications:
• High school diploma required; college degree preferred
• Active CNA, LPN, or RN license in the state of Alabama preferred
• 3 years of experience in staffing, management, healthcare, or an office setting
• Strong organizational, time management, and problem-solving skills
• Excellent communication and interpersonal skills
• Professional appearance and pleasant phone demeanor
• Reliable transportation and flexible availability
• Proficiency in Microsoft Office
• Familiarity with Generations preferred (training provided if needed)

Preferred Qualifications:
• Experience in home care, healthcare, or social assistance industry
• Experience managing schedules, staffing coverage, and overtime

Skills:
As a Staffing Coordinator, you will use your superior organizational and time management abilities to manage the staffing process. You will need to be resourceful and able to meet challenges head-on, using your problem-solving abilities to identify and attract top talent. Your outstanding written and verbal communication abilities will be essential for developing job descriptions and conducting interviews. You will also need to be a team player, collaborating with department heads and other stakeholders to build a strong and diverse team that can deliver exceptional results.

• Valid Driver's License
• 18 years or Older and Out of High School
• Current Auto Insurance
• Second form of ID
• Pass a Background Check
• Pass a Drug Test
• Capable of lifting up to 40lbs
• Reliable vehicle to drive to work

Salary : $17 - $19