What are the responsibilities and job description for the Service Writer/Service Advisor - Golf Cart Dealership Bald Head Island position at Always Ready Cart Care?
Service Writer / Service Advisor – Golf Cart Dealership
Bald Head Island, NC
Established Club Car dealership and golf cart service operation seeking a full-time Service Writer / Service Advisor to help manage customer service, repair scheduling, work orders, and technician coordination for our growing Bald Head Island operation.
This is a unique opportunity to work in a premium coastal market serving Bald Head Island residents, property owners, and vacation customers.
Responsibilities
- Greet and assist service customers
- Open and manage repair work orders
- Coordinate scheduling and workflow with technicians
- Communicate repair status and recommendations to customers
- Recommend ordering parts as needed
- Assist with warranty and service documentation
- Help maintain organized and efficient service operations
Qualifications
- Strong customer service and communication skills
- Organized and detail-oriented
- Ability to multitask in a fast-paced seasonal environment
- Experience in automotive, marine, powersports, RV, golf cart, equipment, or dealership service operations preferred
- Computer and phone proficiency required;
- Positive attitude and team-oriented mindset
Compensation and Benefits
- Competitive compensation based on experience; experienced candidates with strong service coordination and customer management skills can earn $60,000 annually.
- 100% employer-paid employee health insurance premium
- Dependents may be added at employee expense
- 20 paid days off annually (vacation/sick time combined)
- Paid parking and ferry transportation to Bald Head Island
- Stable year-round employment
- Opportunity for advancement within established dealership operations
Schedule
- Full-time position
- Saturday is a work day.
- Sundays always off
- One weekday off (Tuesday–Friday) during peak season
- Sunday/Monday off during off-season periods
This position is ideal for candidates experienced in dealership, marine, hospitality, or seasonal service businesses who enjoy working in a unique coastal environment.
To apply, please submit your resume and brief work history.
Pay: $25.00 - $32.00 per hour
Benefits:
- Health insurance
- Paid time off
Application Question(s):
- Do you have QuickBooks experience?
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $60,000