What are the responsibilities and job description for the Business Development Manager position at Always Best Care Senior Services of Raleigh?
Always Best Care Senior Services of Raleigh is a leading provider of high-quality in-home care services for individuals of all ages. We are dedicated to enhancing the quality of life for our clients by delivering compassionate, personalized care that enables them to remain in the comfort of their homes. We are seeking a talented and motivated Business Development Manager to join our team and contribute to our mission of providing exceptional care to our clients.
Job Description:
As a Business Development Manager at Always Best Care Senior Services of Raleigh, you will be pivotal in expanding our client base and fostering strong relationships with referral sources, such as healthcare professionals, social workers, and community organizations. You will be responsible for developing and implementing effective strategies to grow our business and drive revenue. Your efforts will directly impact the success of our agency and, most importantly, the well-being of our clients.
Key Responsibilities:
1. Identify and Target Referral Sources: Research potential referral sources, including hospitals, rehabilitation centers, assisted living facilities, and physicians' offices, and establish relationships with key personnel.
2. Build and Maintain Relationships: Cultivate and maintain strong, positive relationships with existing and potential referral sources by conducting regular visits, presentations, and networking events.
3. Educate Referral Sources: Provide education and information about the services offered by Always Best Care Senior Services of Raleigh, emphasizing the value and benefits of our care solutions.
4. Develop Marketing Materials: Collaborate with the marketing team to create compelling marketing materials, brochures, and presentations that effectively communicate the agency's services and capabilities.
5. Track and Analyze Data: Monitor and analyze market trends, competitor activity, and referral source performance to identify opportunities for growth and improvement.
6. Generate and Qualify Leads: Generate leads through various channels, including cold calling, email marketing, and social media, and qualify them to ensure alignment with the agency's client criteria.
7. Collaborate with the Care Team: Work closely with the care coordination team to ensure smooth transitions for new clients and provide ongoing support to maintain client satisfaction.
8. Maintain Records: Keep detailed records of all interactions with referral sources, leads, and clients using our CRM system.
9. Meet Sales Targets: Achieve and exceed sales targets and business development goals as set by the agency.
Qualifications:
• Bachelor’s degree in business, marketing, healthcare administration, or a related field (preferred)
• Proven experience in business development, sales, or a related role
• Strong interpersonal and communication skills
• Excellent presentation and negotiation skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software
• Reliable transportation for travel to various locations
Benefits:
• Competitive salary with performance-based incentives
• Wellness stipend
• Matching 401K retirement plan
• Mileage reimbursement
• Health insurance coming in 2026
• Voluntary supplemental insurance
• Unlimited PTO and holidays
• Ongoing training and professional development opportunities
• Meaningful work that positively impacts the lives of others