What are the responsibilities and job description for the Home Health Scheduler position at Always Best Care Senior Services - Greater Milwaukee?
Full-Time & Part-Time Healthcare Scheduler
Home Healthcare
**Full-Time Hours: Monday through Friday 9am-5pm, every other weekend on-call rotation**
**Part-Time Hours: Monday, Wednesday, Friday 9a-5pm, every other weekend on-call rotation**
or
**Part-Time Hours: Monday through Friday 12p-5pm, every other weekend on-call rotation**
Responsibilities
A. Schedules all home care cases, current and prospective
B. Proactively resolves staffing issues as a result of changes to client or Caregiver’s schedules
C. Records and maintains detailed data in scheduling logs and staffing calendars
D. Maintains record of absences (approved and unapproved) of all agency field personnel
E. Notifies management of all staffing problems, resolved and unresolved, in a timely manner
F. Responsible for the currency and accuracy of the scheduling calendars
G. May be responsible for interviewing and hiring new Caregivers and maintaining their files
H. May be on-call outside of regular schedule which may include some evenings, weekend and holidays as assigned
I. Documents all occurrences during on-call shift and communicates change to the scheduling team via verbal and/or written communication after the end of each on-call shift
J. Verifies time cards with schedules for payroll and billing
K. Processes clock ins and clock outs, and records data for payroll processing
L. Maintains and respects confidentiality of client, employee, and agency information to ensure privacy is protected
Knowledge and Skills Requirements
A. Strong organizational, time management and problem-solving skills
B. Excellent interpersonal and telephone skills
C. Ability to communicate clearly and respectively, both verbally and in writing
D. Proficient in Microsoft Office Suite
E. Prefer minimum 1-year staffing/scheduling experience in home care, hospitality, hospital, or similar industries with 24/7 operation
F. Prefer non-medical in-home care and/or home health experience
G. Working knowledge of Clear Care or similar home care scheduling software
Qualifications
1. Works well independently, as well as in a team-oriented environment
2. Must be at least 18 years old
3. Own Reliable Vehicle
4. Auto Insurance
Work Hours: 1st shift, 9AM-5PM during the week AND on call every other weekend