What are the responsibilities and job description for the Scheduler position at Always Best Care Senior Services - Central NJ?
Job description SCHEDULER
Description: This position is primary responsibility for staffing and scheduling in-home care services for Always Best Care Central NJ. The Staffing Coordinator matches caregivers with senior clients. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Staffing Coordinator also responds to inquiries from prospective clients.
Education: High School Diploma/GED required.
Qualifications: This position requires at least 1 years of experience in home care staffing or customer service in a home care setting. Must be a good problem solver and be able to work independently. Excellent telephone and interpersonal skills. Must be well-organized and have good attention to detail. Must be able to work well under pressure.
Reports to: Office Manager and/or Owners
Primary Duties:
- MUST HAVE IN HOME HEALTH CARE SCHEDULING EXPERIENCE
- Matches appropriate caregivers to cases based on personality, availability, and skill set.
- Make sure that all cases are covered and arranged as needed
- Handles/resolves caregiver issues, problems and scheduling changes.
- Provides information about services to prospective clients.
- Serves as the point of contact for clients, caregivers and case managers
- Works closely with Office Manager and/or Owner to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
- Regular on-call rotation required.
- WellSky experience preferred
- Must be able to multitask and work under high level of stress
- Lead Generation communications
Hours: 9:00 AM – 5:00 PM, Monday through Friday
Compensation: Competitive Rates
Job Type: Full-time
Salary: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Medical specialties:
- Home Health
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Princeton, NJ 08550: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Computer skills: 1 year (Required)
- In home care scheduling: 2 years (Required)
- office: 2 years (Required)
Work Location: In person
Salary : $22 - $25