Motor Coach Dispatcher

Company: Alvand Transportation
Location: Sun Valley, CA
Position: Motor Coach Dispatcher

Type: Fulltime

About Us: Alvand Transportation is recognized as the fastest-growing and most professional transportation company in Southern California. We are currently seeking a responsible, dedicated, and proactive individual to join our team as a Motor Coach Dispatcher.

Responsibilities:

Dispatch Operations:

• Coordinate and manage the daily dispatch of motor coaches, ensuring efficient and timely operations.
• Monitor routes and schedules, making adjustments as needed to address traffic conditions and other factors.
• Maintain communication with drivers to provide support and resolve issues that arise during operations.

Customer Service:

• Address customer inquiries and complaints in a professional and timely manner.
• Ensure high standards of customer service are maintained.

Compliance and Safety:

• Ensure compliance with all Department of Transportation (DOT) regulations and company policies.
• Promote and enforce safety protocols to minimize risk and ensure the safety of passengers and staff.

Record Keeping:

• Maintain accurate records of dispatch operations, including driver logs, route schedules, and incident reports.
• Prepare and submit regular reports on dispatch performance and metrics.

Communication:

• Maintain clear and effective communication with drivers, the dispatch team, and senior management.
• Keep staff informed of any changes to routes, schedules, or company policies.

Requirements:

• High school diploma or equivalent.
• Minimum of 7-10 years experience in dispatch operations or a similar role.
• Knowledge of DOT regulations and transportation industry standards.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in dispatch software and Microsoft Office Suite.
• Ability to work flexible schedules, including weekends and holidays.

Preferred Qualifications:

• Experience in transportation or logistics.
• Familiarity with route planning and scheduling software.

Benefits:

• Competitive salary.
• 401(k) retirement plan with company match.
• Comprehensive health insurance coverage.
• Paid training and professional development opportunities.
• Paid time off for vacation, sick leave, and holidays.

Schedule:

• Full-time position with flexibility for occasional weekend and holiday work.

To Apply: Click the link to submit your resume and cover letter.

Alvand Transportation is an Equal Opportunity Employer. Alvand Transportation does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Join Alvand Transportation and be part of a company that prioritizes safety, customer service, and employee satisfaction. We look forward to welcoming you to our team!