What are the responsibilities and job description for the Assistant Retail Manager position at Alumni Hall Stores?
Assistant Store Manager Job Description
Reports To: Store Manager
Supervises: Key holders and Sales Associates
Status: Part-Time or Full-Time
Responsibilities: Leadership * Motivate the team by communicating the Alumni Hall vision * Communicate clear expectations and hold all employees accountable for achieving goals * Show a strong passion for the Alumni Hall brand, customers, and employees to help set the standard for running the daily business * Give clear division of responsibilities to store staff * Participate in productive monthly staff meetings People Development * Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience * Coach team members in their job responsibilities to increase confidence and productivity * Ensure that all team members adhere to all employment policies & a professional work environment * Recognize performance issues and assist the Store Manager in the development of action plans * Assist the Store Manager in the performance review process * Create a fun and exciting atmosphere for customers to shop in and for employees to work in Visual Merchandising * Supervise and direct all merchandise processing * Achieve excellence in the execution of all visual merchandising directives * Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms Performance * Be able to open and close the store, handle deposits, and follow daily operations and expectations * Strive to achieve daily, monthly, and annual sales goals * Achieve store shrink goals through proper Inventory Management: Maintain operational standards to secure the store’s assets * Assist the Store Manager in achieving UPT, ADS, Email Capture, & Ecommerce Performance goals * Assist the Store Manager in proper scheduling practices to achieve payroll budget goals * Ensure that all Ecommerce orders are filled and processed per company standards quickly and efficiently * Develop a working knowledge of collegiate sports and local university activities Communication * Communicate with the store staff as well as the corporate office * Assist the Store Manager with communicating merchandise needs to the buying staff * Collaborate with the Store Manager & the marketing department to execute all marketing directives * Stay current with competition by visiting frequently and sharing the information with the Store Manager * Ensure that all required Ecommerce and Social Media content is communicated in a timely manner
Qualifications: * Background Check required * Employees are subject to random drug screenings * Minimum high school degree or equivalent * Minimum 1 year retail management experience * Ability to lead a team, delegate, and follow-up * Ability to train, develop, & foster growth among employees * Ability to work in a fast-paced environment * Ability to work a schedule based upon the business needs – including holidays, nights, and weekends. * Strong verbal and communication skills
Note: This job description does not contain an all-encompassing list of duties or responsibilities that are required of the employee. Management has the exclusive right to alter this job description at any time.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person