What are the responsibilities and job description for the Store Manager position at Alumni Hall Stores, LLC?
Reports To: District Manager
Supervises: Store Management and Sales Associates
Status: Full-Time
Responsibilities:
Leadership
• Motivate the team by communicating the Alumni Hall vision
• Communicate clear expectations and hold all employees accountable for achieving goals
• Be passionate about our employees, customers, and our brands
• Give clear division of responsibilities to management staff
• Hold productive and informative monthly staff meetings to address all areas of the business
People Development
• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience
• Consistently assess performance and provide feedback to associates through performance reviews
• Recognize performance issues and develop action plans in a timely manner
• Coach team members in their job responsibilities to increase confidence and productivity
• Ensure that all team members adhere to all employment policies
• Create a fun and exciting atmosphere for customers to shop in and employees to work in
Visual Merchandising
• Supervise and direct all merchandise processing
• Achieve excellence in the execution of all visual merchandising directives
• Maintain high standards of cleanliness of the store
Performance
• Strive to achieve daily, monthly, and annual sales goals
• Achieve store shrink goals
Maintain operational standards to secure the store’s assets
• Achieve UPT, ADS, and E-Mail Capture goals
• Ensure proper scheduling practices and achieve payroll budget goals
Communication
• Communicate with the store staff as well as the corporate office
• Communicate merchandise needs to the buying staff
• Communicate with the marketing department and execute all marketing directives
• Stay current with competition by visiting frequently and sharing the information with the District Manager
• Ensure that all required E-Commerce and Social Media content is communicated in a timely manner
• Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently
Qualifications:
• Minimum high school degree or equivalent. Bachelor’s Degree preferred
• Minimum 1 year retail management experience
• Ability to work in a fast-paced environment
• Ability to work well within a team
• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends
• Strong verbal and communication skills
Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.