What are the responsibilities and job description for the Information Technology Support Specialist position at Altus Power, Inc.?
About Altus Power
Altus Power is a leading commercial scale solar power company delivering reliable, cost-effective electricity to households and enterprises from coast-to-coast. Based in Stamford, Connecticut, just a short train ride from New York City, we develop, own and operate solar energy systems and battery storage nationwide. Altus builds generation right where demand is highest, turning warehouse rooftops, parking lots and brownfields into power-producing assets that feed real megawatts into the country’s most capacity-constrained grids. Since 2009, Altus has grown to own and operate more than 1.3 gigawatts of solar producing projects across 30 states, serving more than 500 enterprises and more than 40,000 community solar subscribers.
In April 2025, Altus Power closed a partnership with TPG Rise Climate Transition Infrastructure, an investor that shares our long-term vision for bringing affordable, locally generated power to communities, businesses and households faster, helping to lower costs and strengthen the grid for everyone. Our ability to scale is backed by strategic partnerships and we are well-capitalized to drive growth in markets with supportive energy policies.
We're building a different kind of power company, driven by expertise and defined by execution. Join us and help build what comes next.
About the Position
Altus Power is currently seeking a highly motivated individual with the skills, experience, and aptitude to serve as our Onsite IT Support Associate. This position will be onsite five days a week.
Responsibilities:
- Ensure systems, desktops, software, and conference rooms are set up properly
- Manage and implement secure practices
- Proficiency in Microsoft Office 365 administration, including Exchange Online, Teams, SharePoint, and OneDrive, is essential
- Integrate SaaS solutions with our internal team, network
- Troubleshoot and triage challenges and tickets
- Implement ticketing system
- Managing SSO, Active Directory, Devices
- Security for the infrastructure
- Manage a phone system, network process
- Execute system and network administration, design, documentation, implementation, and testing, ensuring components meet needs and work together seamlessly
- Assist in managing security and support on SharePoint sites.
- Evaluate, deploy, and support AI-powered productivity tools (e.g., AI assistants, automation platforms) to enhance team efficiency and workflows
Requirements:
- 3 years’ experience in IT
- Bachelor’s degree in computer science or IT-related field is preferred
- Experience with or knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools,
- Advanced computer skills and detail orientation
- Ability to keep company passwords and information confidential
- Focused on delivering excellent service / customer focus
- Basic partnering and teamwork skills
- Ability to work onsite five days a week.
Work Life at Altus
Our team is the asset we are most proud of. We aim to create a positive work-life balance.
Here are a few of the benefits we offer:
- Competitive compensation
- Equity participation program for all employees, aligned to long‑term company success
- Health and Dental Insurance (100% of premium paid of Company’s standard policy)
- 401(k) plan with company matching contributions
- Paid cell phone service on Company’s plan
- Company paid lunch in the office
- Company paid membership to building gym
- Summer Fridays remote; two work-from-home days per month during the rest of the year
Altus is unequivocally committed to the principles of equal employment.