Registration Specialist Float

Everything we do is underscored by a why — and that why is one another.

Location:

Altru Professional Center 4400 S. Washington St. Grand Forks, ND 58201

Pay Range: $17.92 - $26.88

Summary

Under the direction of the practice manage, the Registration Specialist Float will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist Float will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various software, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information.

Essential Job Functions

• Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.
• Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs.
• Maintains knowledge of and complies with third-party payers’ requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ.
• Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.
• Cross-trains into other Patient Access areas as needed to help with covering open shifts.
• Performs other duties as assigned or needed to meet the needs of the department/organization.
• Accurately schedules and registers appointments.
• Collects payment from patients for various products.
• Maintains up to date knowledge regarding basic and specific work flows to ensure incoming employees can perform core job requirements.
  
  

Certifications

• Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources
  
  

Education

• Preferred: Associates - Healthcare
  
  

Work Experience

• Preferred: A minimum of 1 year Related Experience
  
  

Language Requirements

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands

• Sit: Continuously (67-100%)
• Stand: Occasionally (5-33%)
• Walk: Occasionally (5-33%)
• Stoop/Bend: Occasionally (5-33%)
• Reach: Frequently (34-66%)
• Crawl: Not Applicable
• Squat/Crouch/Kneel: Occasionally (5-33%)
• Twist: Occasionally (5-33%)
• Handle/Finger/Feel: Continuously (67-100%)
• See: Continuously (67-100%)
• Hear: Continuously (67-100%)
  
  

Weight Demands

Lift -Floor to Waist Level: Sedentary ( Carry: Sedentary ( Push/Pull: Sedentary (

Slide/Transfer: Not Applicable

Working Conditions

• Indoor: Continuously (67-100%)
• Outdoor: Not Applicable
• Extreme Temperature: Not Applicable
  
  

Driving Requirement Definitions

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.
  
  

Driving Requirement For This Position

Occasional Driver

Reference ID: R6783

Making a Real Difference. For One Another.

To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.

At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.

Join our team and be a part of a small community with a big heart.

Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)