What are the responsibilities and job description for the Department Clerk position at Altoona Water Authority?
Job Overview
We are seeking a proactive and organized Department Clerk to join our team in a public Water/Wastewater Authority! In this vital role, you will serve as the backbone of administrative operations within the department, ensuring smooth daily functions and excellent support for staff and visitors alike. Your energetic approach and attention to detail will help maintain an efficient office environment, foster positive customer interactions, and uphold organizational standards. This position plays a crucial role in supporting our community's essential services.
Duties
- Provide skilled clerical support to various departments.
- Process customer payments and maintain accurate accounts receivables.
- Handle customer inquiries with professionalism and efficiency.
- Utilize computerized systems for billing and maintain precise records.
- Ensure a safe and orderly work environment.
Requirements
- High school diploma or equivalent
- Proven office management or clerical experience in a professional environment including billing and customer service
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook),
- Excellent organizational skills with keen attention to detail and accuracy in proofreading and data entry tasks
- Ability to handle multi-line phone systems confidently while maintaining professionalism
- Strong interpersonal skills with a demonstrated ability to provide outstanding customer service with courteous communication and proper phone etiquette
Don't miss this chance to be the next Department Clerk and join a dedicated team serving our community!
Pay: $22.50 - $23.40 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $23 - $23