Job Posting

Altman Plants is seeking a Key Account Manager to lead strategic account management and growth initiatives for a major retail customer. This role partners cross-functionally with merchandising, replenishment, marketing, and operations to deliver programs that advance the customer’s goals and strategic initiatives while increasing sales, profitability, and executional excellence.

Role Overview

• Own day-to-day account leadership for an assigned buyer, including strategy, program development, forecasting, and execution, directly and through coordination with internal partners.

• Serve as the primary point of contact, ensuring timely communication, accurate reporting, and alignment on key initiatives.

• Align internal planning and execution to the customer’s business objectives and in-store initiatives, ensuring shared priorities, clear deliverables, and measurable outcomes.

Key Responsibilities

• Develop and execute account strategies that drive profitable growth; identify opportunities and risks and implement corrective actions as needed.

• Translate customer goals and initiatives into joint business plans, program roadmaps, and performance scorecards; align internal teams to deliver against agreed-upon timelines and results.

• Build and maintain strong customer relationships through consistent communication with buyers and key stakeholders.

• Lead program planning and new product/program development initiatives, including presentations, cost models, and business recommendations.

• Analyze weekly and monthly performance; prepare reports summarizing results, trends, opportunities, and action plans.

• Coordinate advertising and promotional execution, including calendar management, item setup, pricing updates, and cost-change tracking.

• Partner with replenishment and operations to optimize product flow, support seasonal assortments, and improve sell-through and inventory performance.

• Support field and representative teams with program communication and merchandising guidance; provide feedback from market visits.

Qualifications

• Bachelor’s degree in Horticulture, Business, Marketing, or a related field, or equivalent relevant experience.

• 5 years of experience in key account management, sales, or customer development (retail or consumer products preferred).

• Strong analytical and financial acumen, with the ability to interpret data and translate insights into clear recommendations.

• Advanced proficiency in Microsoft Excel; familiarity with customer portals and reporting tools preferred.

• Excellent communication and presentation skills, with the ability to influence cross-functional partners.

• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.

• Proven ability to manage complex timelines, processes, and cross-functional stakeholders.

• Demonstrated ability to balance customer requirements with internal financial objectives.

Key Attributes for Success

Strategic Thinker – Anticipates challenges, develops proactive solutions, and aligns plans with long-term objectives.

Collaborative Partner – Builds strong relationships with internal teams and external customer counterparts.

Data-Driven – Uses analytics to guide decision-making and monitor performance.

Detail-Oriented Executor – Ensures accurate follow-through, manages details effectively, and consistently delivers high-quality execution.

Location & Travel

Position is based in Dallas Fort Worth, Texas.

This position requires local and national travel to attend customer meetings, events, and market visits, as business needs require.