What are the responsibilities and job description for the Operation Managers – Join the Launch Team at CUBE Challenges Schaumburg! position at Altitude Trampoline Park?
We're Hiring: Hiring Managers - Join the Launch Team at CUBE Challenges Schaumburg!
Are you a dynamic leader who thrives in fast-paced environments and loves building strong teams from the ground up? Then we want you to be part of the leadership force behind CUBE Challenges- Schaumburg's newest, most immersive interactive gaming attraction, opening this summer!
About CUBE: CUBE is a high-energy experience featuring 15 interactive rooms filled with physical challenges, puzzles, and team-building activities. Whether it's families, friends, or corporate teams, guests will step into the action for an unforgettable experience - and we need stellar leadership to help us bring it to life.
Your Role As a Manager
As a Manager, you'll be responsible for overseeing daily operations, leading team members, and ensuring every guest has a smooth, exciting, and memorable experience. You'll set the tone for energy, safety, and service while keeping things running efficiently behind the scenes.
Responsibilities:
- Oversee day-to-day floor operations and guest flow
- Lead and support front-line staff to ensure a high level of customer service
- Manage team schedules, breaks, and shift transitions
- Handle guest inquiries, feedback, and escalations with professionalism and care
- Ensure all interactive rooms and equipment are functioning safely and properly
- Monitor team performance and coach staff to meet performance goals
- Collaborate with upper management on staffing, events, and improvements
- Uphold safety protocols and operational procedures
Qualifications:
- Prior supervisory or management experience, preferably in attractions, hospitality, retail, or entertainment
- Strong leadership and problem-solving skills
- Excellent communication and people skills
- Ability to stay calm and organized in a dynamic, high-energy environment
- Comfortable working weekends, evenings, and holidays as needed
- Basic tech troubleshooting or operational experience is a plus
- Passion for interactive experiences, games, or entertainment is a huge bonus!
What We Offer:
- Be part of a groundbreaking attraction from the beginning
- A high-energy, team-first environment
- Growth and cross training opportunities alongside Altitude Trampoline Park
- Competitive pay and flexible scheduling
Ready to lead the fun? Join us and help make CUBE the ultimate destination in Schaumburg. Apply today!
Salary : $17 - $23