What are the responsibilities and job description for the Rental Supervisor - Winter 26.27 position at alterra?
Seasonal Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Pay: $15.75 per hour Start Date: The end of November and beginning of December with positions available throughout the season. Seasonal: Seasonal work involves temporary employment tied to specific times of the year. Schedule: May require working early mornings, evenings, weekends, and holidays Employee Perks: Medical Benefits – Minimal Essentials Coverage available Free skiing and snowboarding privileges at Alterra resorts Discounts on Ikon Passes! 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol) 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter) Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more! Why Work with Us? Got a knack for solving problems and a love for winter sports gear? Snowshoe is hiring a Ski Rentals Supervisor to ensure a seamless experience for both staff and guests at our rental shops. Job Responsibilities: Enforce Operational Procedures: Perform opening and closing procedures, handle emergencies per policies. Maintain Communication: Provide instructions, answer phones, share information. Enhance Employee Experience: Promote harmony, resolve conflicts, provide feedback, and share duties. Ensure Guest Service: Enforce schedules, manage breaks, streamline workflows. Ensure Guest Satisfaction: Offer information, address complaints, monitor staff training. Support Management: Execute delegated tasks, suggest projects, assist with disciplinary actions. Uphold Standards: Evaluate employee performance, ensure compliance with procedures, improve efficiency. Manage Inventory: Track equipment issues and returns, review overdue contracts, update records. Maintain Housekeeping: Oversee housekeeping duties, enforce signage and crowd control. Promote Safety: Adhere to safety guidelines, ensure clean work areas, and use equipment safely. Ensure Liability Compliance: Pass required certifications, monitor ski technicians’ work. Contribute to Team Effort: Support overall team objectives and assist with tasks as needed. Education: High School Diploma or GED Preferred Experience: At least 1 season working in Ski Rentals All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer. Snowshoe, when you first hear the name, instinctually everyone's thoughts immediately settle on winter sports. While it's true that in 1974 Snowshoe Mountain nestled its roots in West Virginia's Cheat Mountain range as a small ski town, we've grown into quite the outdoor adventure mecca. With 11,000 acres of explorable terrain, a legendary bike park, three unique ski areas, and activities like paddle boarding, RZR tours, snowmobiling, snowtubing, music festivals, and international competitive events; the options are endless for anyone willing to embrace our Forever Wild lifestyle. Here on the mountain, we believe to provide the best guest experience you must live that experience yourself...so we work hard, play harder, and get paid doing what we love! E-Verify Participation Right to Work