What are the responsibilities and job description for the Property Manager position at Alterra Property Group?
Property Manager
Alterra Property Group Managers are the leaders in our businesses. Our Class A portfolio requires fine detail to building appearance, budgets, financial reporting and upholding the best standards for our residents, team members, and partners. Alterra Property Group offers competitive compensation, with performance bonuses and benefits.
Fun opportunity for an experienced Property Manager to work with a fast paced, growing local Philadelphia based company. The Property manager will report to the Regional Manager and the VP of Property Management. Ideal candidate must be well versed in all aspects of multi-family housing systems and processes and will be responsible for all operational and financial aspects of properties including budget control and maintenance requests. You will act as the senior manager and supervise all relevant personnel.
Responsibilities
- Creates positive, welcoming and supportive environment of residents, visitors, and property associates
- Prepares and submit timesheets and payroll adjustments
- Maintains vacancy information as required by investors, syndicators and monitoring entities
- Achieves financial solvency through cost reduction and implementing systems to achieve 0% rent delinquency
- Utilizes selection and retention strategies to maintain 100% occupancy level
- Participates in preparing the annual operating budget, works with Executive Management Team
- Coordinates and reviews bids for contract work
- Ensures adherence to proper preventive maintenance (i.e. extermination, fire extinguishers, annual inspections, etc.)
- Executes marketing and advertising campaigns for apartment sales/leasing and coordinating sales/leasing events (such as open houses, realtor tours, and resident promotional activities)
- Maintains and regularly updates business website
- Enforces lease/bylaw requirements
- Develops and utilizes sound rent/carrying charge collection procedures, including following up with delinquent accounts
- Monitors landlord/resident relations and mediates disputes when necessary
- Inspects apartments for move-in condition (pre-inspection) and turn-over status
- Submits any and all reports on a timely basis
- Establishes and maintains regular daily office hours
- Maintains close communication with Executive Management Team, including, but not limited to, weekly update reports, preparing informative materials for regularly scheduled meetings
- Oversees property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information
- Notifies residents of all issues affecting their residency
- Files court documents for eviction and attends scheduled court hearing as landlord's representative
- Oversees security deposit administration, including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns
- Maintains building security measures, ensuring proper incident documentation and notification to Executive Management Team
- Maintains familiarity with all procedures and requirements of accounts payable and accounts receivable
- Screens, reviews, and assists in applicant/cooperator approvals
- Leads sales/lease orientations and signings and submits all relevant documentation
- Creates filing and archiving systems as needed, and ensures property's filing system is maintained, including tenant, applicant, cooperator, accounting, vendor, contractor, etc.
Skills
• 5 or more years in property management, including direct supervision of others
• Excellent computer skills, especially proficient in YARDI, Microsoft Office (including Word, Excel, Outlook, and Publisher) and website maintenance
• Excellent customer service skills
• Exceptional communication and negotiation skills
• High level of analytical and quantitative skills
• Excellent time management and prioritization skills
• Ability to perform independently, in a changing and multi-tasking environment
• Requires ability to physically inspect property and individual units
• Requires ability to read, speak, and comprehend the English language
Strong background in Digital Marketing/Social Media Experience, Yardi, RentCafe’, CRM, LRO, Grace Hill, Paychex and Building Link.
Job Type: Full-time