Quality Assurance Compliance Officer (3784)

At Alternatives, Inc., quality and compliance aren't simply about policies and paperwork, they're about protecting the people we serve, empowering our employees, and making sure our mission is carried out with integrity every day.

We are seeking an experienced, strategic, and mission-driven Quality Assurance Compliance Officer to join our team and work on the organization's quality, compliance, and continuous improvement efforts.

This is an opportunity for someone who can look beyond a checklist and help the team to make quality part of everything they do.

If you are passionate about integrity and creating meaningful organizational change, we'd love to meet you!

Location: Raritan
Job Type: Full-Time
Reports To: Director of Quality Assurance & Corporate Compliance

ABOUT ALTERNATIVES, INC.

For over 40 years, Alternatives, Inc. has been dedicated to providing the best in support services to adults with intellectual and developmental disabilities as well as those with mental illnesses. Our services include residential, behavior support, support coordination, and recreation. We strive to enable our clients to reach their highest level of independence and integration into the community using our person-centered philosophy.

We have seen great growth in the past few years, which has stretched our coverage area to include Warren, Hunterdon, Morris, Union, Middlesex, Monmouth, and Ocean Counties. 

RESPONSIBILITIES OF THE QACO

Conducts audits and will monitor all agency systems and practices to ensure compliance with agency requirements.

Conducts audits of service delivery to ensure standards of quality are being met and that the agency is complying with all laws, regulations and standards that govern the services the agency provides to customers.

Conducts audits of attendance records to ensure accuracy.

Conducts audits of service provision documentation and documentation/billing policy and procedures  compliance.

Conducts audits throughout various departments and programs, which may require both remote and on-site work at the Raritan office and/or agency program sites.Conducts internal investigations, which may require both remote and on-site work at the Raritan office and/or agency program sites, based on the nature and needs of each investigation.

Keeps current with laws and regulations of federal, state, local, and licensing and accreditation bodies, as well as best practices related to agency’s services. Remains informed of changes in the field by researching and attending seminars and meetings.  Disseminates and documents information as appropriate

Participates on the agency’s policies and procedures committees to assist in the coordination of policies and procedures between all departments within the agency and ensure polices are in compliance with funding sources.Assists in the development, implementation and maintaining of plans, policies and procedures regarding a program of quality improvement to assist in ensuring compliance with agency/funding requirements.Identifies staff development needs and provides recommendations.Conducts satisfaction surveys with clients, family members, guardians, funding sources, stakeholders and staff as assigned.

Provides technical assistance and serves as resource person to all levels of staff, as needed.

Cooperate with Alternatives, Inc. and the N.J. Department of Human Services in all inspections, audits, inquiries and investigations.

BENEFITS

Full-Time & Part-Time Employees are entitled to the following Benefits:

• Paid Trainings
• Mileage Reimbursement
• Direct Deposit
• Holiday Pay
• 401K Plan
• Federal Credit Union
• Discounted Auto Insurance
• Advancement Opportunities
• Worker’s Compensation
• Employee Assistance Program
• Voluntary Vision Plan
• AFLAC
• Pre-Paid Legal Services
• Pet Insurance

Full-Time Employees are entitled to the following additional Benefits:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Short and Long Term Disability
• Flexible Spending Account Participation
• Tuition Reimbursement
• Loan Forgiveness Program (PSLF)
• Paid Benefit Time (120 hours)
• Paid Sick Time (40 hours)
• Paid Bereavement Leave
• Paid Jury Duty Leave

Ready to Lead Quality That Makes a Difference?

If you're ready to bring your expertise in quality, compliance, and continuous improvement to an organization where your work truly matters, we want to hear from you.

Apply today and help us continue to raise the standard for quality, integrity, and excellence in human services.

Alternatives, Inc. is an Equal Opportunity Employer.

Qualifications:

Masters degree plus one (1) year experience working in related area(s) or Bachelors degree or Associates degree plus three (3) years experience working in related area(s).    Experience may be substituted for education. 

Valid driver’s license from the state of current residence.  Acceptable report from the Department of Motor Vehicles with 5 or less points on driving record and no DUIs within the last 3 years.

Minimum 18 years of age

Ability to speak, read  and write English language

Basic computer skills required.

Proficiency in Microsoft Word

Familiarity with Microsoft SharePoint and OneDrive

Salary : $63,320