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Hospitality Assistant

Alternatives, Inc.
Billings, MT Full Time
POSTED ON 5/23/2026
AVAILABLE BEFORE 6/22/2026

We are hiring: Hospitality Assistant – Full Time

Starting wage: $18.00-$20.00/hour, DOE.

Job type: Full-time, Non-exempt

Schedule: 8:00am-4:00pm, Saturday-Wednesday (Thursday/Friday off)

Training: Alternatives provides thorough orientation and training for all new staff.

You can expect a one-week orientation, where you will learn all about Alternatives and be prepared for taking on your role.
This first week is 9am-5pm at our Alternatives Training Center.

Continual on-going training is provided to all our staff to keep them current on their roles, industry standards, and contractual compliance.

What Skills do you need?

Housekeepers should have excellent cleaning skills and enjoy the fulfilment of this work.
It is also important to be able to work with offenders and maintain strong boundaries with them.

Must haves:

  • High School Diploma, or equivalent.
  • Must have a current Montana driver's license.
  • Ability to pass Federal workplace drug and alcohol testing requirements.
  • Good writing and verbal skills.
  • Basic computer skills and knowledge of MS Office programs.
  • Preferred Experience: Experience working in community corrections and environmental services.

About the team:

The Housekeeping team is led by an experienced supervisor who has been with the Agency for over 15 years.

She oversees 3 Hospitality Assistants who all run a great, communicative, well-organized team.

If you’re looking to be part of a team that values each other and enjoys the work they do, this is the right fit for you!

Main job duties in this role include:

  • Supervise Inmate Workers, ensuring they perform their duties effectively.
  • Empty garbage in all rooms and line garbage cans with clean liners. Ensure garbage is taken out to outside dumpster properly. 
  • Clean and disinfect toilets, sinks, and all hard surfaces. Dust mop and mop floors. Fill all dispensers to include: paper towels, soap, toilet paper and hand sanitizer. Empty garbage, clean walls, mirrors and door. Clean shower and bathtubs.
  • Dust office furniture including chairs, desks, key boards, computer screens, tables and file cabinets. Wipe fingerprints and marks off walls, doorframes and light switches. Clean all glass and windows as needed.
  • Facility laundry, including resident uniforms, rags, towels, bedding, and other items.
  • Restock chemicals, paper products, rags, and linens; distribute hygiene supplies to residents.
  • Sew and repair drapes, clothing, and bedspreads; reupholster as needed.
  • Perform various cleaning tasks such as sweeping, vacuuming, mopping, scrubbing, waxing, and polishing floors; dust and wash walls, clean ceilings, and polish light fixtures; gather and dispose of waste.
  • Clean and disinfect all fixtures, floors, mirrors, windows, doors, and walls of bathrooms.
  • Make supply packs for departments, deliver linens, and distribute emergency supplies.
  • Keep records of linen distribution and check linen supplies.
Qualifications:

Benefits

We offer a comprehensive benefits package for employees working 30 hours per week, starting the first of the month, after 60 days of employment:

  • Medical: Employer pays $511.72 toward employee coverage. Additional plans for children and family are available at employee cost.
  • Dental: Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
  • Vision: Affordable plans are available for employees, children, and families at a low cost.
  • Life Insurance: The agency provides a $25,000 coverage plan for all benefit-eligible employees. Supplemental life insurance plans are available at employee cost.
  • Short-and-Long-term Disability: 100% employer-paid coverage for employees.
  • 401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
  • AFLAC: Supplemental plans are available to employees and their families at employee cost.

PTO

  • Accrual: Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year.
  • Increased Accrual with Tenure: Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25 years.
  • Pro Rata Basis: Accrual rates for employees working 20-30 hours per week are on a pro rata basis.

Paid Holidays

  • Full-Time Employees: Enjoy 11 paid holidays.
  • Part-Time Employees: Employees working 20-30 hours per week also receive paid holidays on a pro rata basis.

Here are some fantastic perks of working with us:

  • Student Loan Forgiveness: Alternatives is a PSLF-approved employer, so you can get your student loans forgiven by working for a non-profit.
  • Scholarship Program: After one year of service, you can take advantage of our scholarship program to complete your degree, get specialized training, or earn a certification.
  • Birthday Lunch: Celebrate your birthday with a $15.00 lunch allowance! It's a great chance to enjoy a meal with coworkers and meet other team members you might not see regularly.
  • Career Growth: We love to promote from within! Many of our team members have grown into new roles, and we have impressive longevity in our staff. Our CEO has been with us for over 40 years, and many others have been here for 10 years.

Salary : $18 - $20

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