Front Desk Receptionist

We are hiring: Front Desk Receptionist - ABC Building

Starting Wage

• Salary: The starting salary for this position is $16.00-$18.00/hour, DOE

Job Type

• Full-Time, Non-Exempt

Schedule

• Standard Hours: 8am-5pm – Monday-Friday

Training

• Orientation: Alternatives provides thorough orientation and training for all new staff. You can expect a one-week orientation, where you will learn all about Alternatives and be prepared for your role. This first week is scheduled from 9 AM to 5 PM at our Alternatives Training Center.

To be a successful Receptionist - you will need the following:

• High School diploma or equivalent.
• 2 years’ experience in a clerical, receptionist, administrative, or similar role.
• Valid driver’s license and agency insurability.
• Ability to pass drug test, including federally prohibited substances.
• Ability to pass full background check.
• Excellent office skills including - computers, phones, typing, printers, and standard office equipment.
• Customer service skills – this role is high volume assisting our community clients of Alternatives.
• Excellent communication skills and public relations skills.

About the team

As our Front Desk Receptionist you will work closely with our Lead Front Desk Receptionist and the Beta and Compass teams of Alternatives.

You are instrumental as the face of our ABC building, welcoming and checking in our community clients for a variety of services.

You will help our other teams stay organized with schedules, assist other team members with monitoring equipment, and be an overall customer service presence.

The team looks forward to welcoming a talented, detail-focused, friendly receptionist to the team!

What Will You Do in This Position?

You are the primary face of the ABC building, responsible for greeting the public, clients, and anyone who stops by our building. A friendly and helpful demeanor is key. You will be the first point of contact for incoming calls, which you will screen and handle as necessary.

Attention to detail is key in this role – as you will assist with scheduling on staff calendars, juggle calls and in-person clients, and process, track, and manage documents on a regular basis.

Other details of this role will be discussed in an interview.

Benefits

We offer a comprehensive benefits package for employees working 30 hours per week, starting the first of the month, after 60 days of employment:

• Medical: Employer pays $532.23 toward employee coverage. Additional plans for children and family are available at employee cost.
• Dental: Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
• Vision: Affordable plans are available for employees, children, and families at a low cost.
• Life Insurance: The agency provides a $25,000 coverage plan for all benefit-eligible employees. Additional employee-paid supplemental plans available.
• Short-and-Long-term Disability: 100% employer-paid coverage for employees.
• 401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
• AFLAC: Supplemental plans are available to employees and their families at employee cost.

PTO

• Accrual: Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year.
• Increased Accrual with Tenure: Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25 years.
• Pro Rata Basis: Accrual rates for employees working 20-30 hours per week are on a pro rata basis.

Paid Holidays

• Full-Time Employees: Enjoy 11 paid holidays.
• Part-Time Employees: Employees working 20-30 hours per week also receive paid holidays on a pro rata basis.

Here are some fantastic perks of working with us:

• Student Loan Forgiveness: Alternatives is a PSLF-approved employer, so you can get your student loans forgiven by working for a non-profit.
• Scholarship Program: Subject to eligibility requirements as well as program availability and continued funding level.
• Birthday Lunch: Celebrate your birthday with a $15.00 lunch allowance! It's a great chance to enjoy a meal with coworkers and meet other team members you might not see regularly.
• Career Growth: We love to promote from within! Many of our team members have grown into new roles, and we have impressive longevity in our staff. Our CEO has been with us for over 40 years, and many others have been here for 10 years.

Salary : $16 - $18