What are the responsibilities and job description for the Scheduler Assistant - Outbound Calls position at Altern Technology Systems?
Summary
The Scheduler Assistant is part of a team responsible for ensuring Elizabethtown Gas complies with regulations and completes the customer workload. This temporary role will support administrative functions.
This hybrid role requires 1 to 3 days onsite weekly. It is a six-month contract with the potential for an extension.
- Shift: 7:00 AM to 4:00 PM EST
Generally days onsite are Tuesday, Wednesday, Thursday with flexibility once the worker is fully trained.
Responsibilities
- - Make outbound calls to customers to schedule appointments.
- Assist in coordinating permits, mark outs, and traffic control if required for scheduled work.
- Help in updating workforce management systems with weekly/monthly schedules.
- Assign work orders to field crews within the workforce management systems.
- Retrieve service cards and records as needed.
- Carry out other job-related duties as assigned.
Salary : $23