Case Manager - Mental Health

Care Path Manager (Case Manager) | Orange County

Alter Behavioral Health is an adult mental health treatment provider with a network of upscale inpatient residential facilities in Orange County and San Diego. 

• Schedule: Full-Time | Monday through Friday 8:30am - 5pm
• Competitive Compensation: $70,304 - $73,000/year (DOE)
• Location: You will be assigned to one of our Orange County residential facilities located in Dana Point, San Juan Capistrano, or Capistrano Beach.
• Comprehensive Benefits: Medical, dental, and vision insurance with employer contribution | 401(k) with employer match up to 6% | PTO & CA Paid Sick Leave | Gym membership/wellness reimbursement (up to $50/month) | Ongoing training and leadership development opportunities

Make an Impact Every Day

As a Care Path Manager (Case Manager), your primary focus is managing a caseload of clients and supporting their progress throughout treatment. You will serve as a consistent point of contact, helping ensure each client receives individualized, high-quality care in a structured residential setting.

You play a critical role in shaping both the client experience and the performance of the team supporting them.

What You’ll Do

Case Management

• Manage a caseload of approximately 6 clients in a residential setting
• Serve as the primary point of contact for assigned clients throughout their treatment stay
• Monitor progress toward treatment goals and communicate updates with the clinical team
• Facilitate check-ins, support daily structure, and reinforce therapeutic programming
• Advocate for client needs during treatment planning and interdisciplinary meetings
• Support care coordination, including admissions, transitions, and discharge planning

Client Advocacy

• Represent client needs in treatment planning and interdisciplinary discussions
• Support continuity of care and coordination across services
• Promote adherence to program structure, expectations, and care plans

Crisis Intervention & Safety

• Respond promptly and effectively to behavioral or emotional escalations
• Utilize de-escalation techniques and involve clinical leadership when appropriate
• Ensure a safe, structured, and therapeutic residential environment

Staff Leadership & Oversight

• Support Care Coordinators in daily responsibilities
• Provide real-time feedback, performance guidance, and mentorship
• Assist with staff development

Program Operations & Compliance

• Oversee daily residential operations to ensure efficiency and consistency
• Maintain accurate documentation and support audit readiness
• Ensure compliance with DHCS, DSS, and Joint Commission standards

Program Coordination

• Facilitate groups and support admissions and discharges
• Coordinate communication between departments to ensure continuity of care
• Support implementation of policies, procedures, and best practices

What We’re Looking For

• Experience in mental health case management or residential treatment
• Compassionate, accountable, and solutions-oriented
• Comfortable making decisions in a fast-paced, dynamic environment
• Knowledgeable in residential mental health operations and regulatory standards
• Committed to maintaining a safe, ethical, and client-centered environment

Preferred Qualifications

• CADAC-1 or equivalent certification
• Knowledge of trauma-informed care practices
• Experience working with multidisciplinary teams
• Familiarity with EMR systems

Minimum Qualifications

• High School Diploma required; Bachelor’s or Master’s Degree preferred
• At least one (1) year of experience in behavioral health case management required
• At least one (1) year of leadership or supervisory experience preferred
• Ability to safely and effectively interact with clients experiencing psychiatric symptoms

Requirements

• Valid California Driver’s License required
• CPR & First Aid certification required (or ability to obtain prior to start)
• Must pass Live Scan fingerprint clearance
• Must be legally authorized to work in the United States

Physical Requirements

• Frequent walking, standing, bending, and movement throughout residential facilities
• Ability to navigate multi-level homes, including stairs
• Ability to lift and carry up to 25 pounds
• Ability to safely intervene in crisis situations using trained techniques
• Ability to operate computers and documentation systems

Compliance

Employment is contingent upon:

• Successful Live Scan clearance
• Completion of required health screenings, drug testing, and TB testing
• Compliance with DHCS, DSS, Joint Commission standards, HIPAA, and applicable California employment laws

DISCLAIMER – This posting provides a general overview of the Care Path Manager role at Alter Behavioral Health. It is not a complete or exhaustive list of all responsibilities, duties, requirements, or conditions of employment. Specific job functions and expectations may be modified at the discretion of the company in accordance with business needs. Alter Behavioral Health complies with all applicable federal, state, and local employment laws, including the California Labor Code, Industrial Welfare Commission (IWC) Wage Order 5, Fair Labor Standards Act (FLSA), and all laws relating to non-discrimination, equal opportunity employment, disability accommodation, and workplace safety

Salary : $70,304 - $72,000