What are the responsibilities and job description for the Senior Accounts Payable Associate – Customer Service & Utilities position at Altec?
Responsibilities
Job Description
Altec is seeking a Senior Accounts Payable Associate in Birmingham, AL to support supplier and internal customer inquiries related to invoices and payments while managing utility payment processes. This role requires strong customer service, problem-solving, and organizational skills to ensure timely resolution of payment issues and accurate utility account management.
Key Responsibilities
Key Competencies
Altec Values (in alphabetical order): Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development – Teamwork
Competitive pay which rewards performance
Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance
EEO Statement
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Job Description
Altec is seeking a Senior Accounts Payable Associate in Birmingham, AL to support supplier and internal customer inquiries related to invoices and payments while managing utility payment processes. This role requires strong customer service, problem-solving, and organizational skills to ensure timely resolution of payment issues and accurate utility account management.
Key Responsibilities
- Research, investigate, and resolve supplier invoice and payment discrepancies in a timely and professional manner.
- Respond to supplier and internal customer inquiries regarding invoice and payment status.
- Track and monitor utility invoices and payments to ensure timely processing and avoid service interruptions.
- Manage and maintain utility payment spreadsheets and reporting documentation.
- Email utility invoices to designated processing queues for workflow routing and approval.
- Review and post utility wire payments that have been automatically drafted by utility providers.
- Maintain and manage utility payment tracking spreadsheets.
- Assist with utility account setup, transfers, and updates for Altec locations.
- High School Diploma or GED required
- 2 years of Accounts Payable, accounting, customer service, or related experience.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Excel and Accounts Payable systems.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to accuracy.
Key Competencies
- Customer Service Excellence
- Payment Research & Resolution
- Accounts Payable Operations
- Communication & Collaboration
- Organization & Time Management
- Attention to Detail
- Process Improvement
Altec Values (in alphabetical order): Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development – Teamwork
Competitive pay which rewards performance
Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance
EEO Statement
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.