What are the responsibilities and job description for the Database Marketing Account Manager position at AltaVista Strategic Partners?
Duties & Responsibilities
- Execute email marketing strategy on behalf of clients
- Track analytics and campaign results, internally & externally
- Communicate regularly with clients to discuss current marketing efforts and strategy
- Build and maintain strong customer relationships through phone calls and email communication
- Provide appropriate solutions and resolve any issues in an attempt to retain clients
- Work within CRM to maintain accurate contact and account records
Qualifications
The best candidates for this position will possess the following:
- Excellent verbal and written communication skills
- Strong organizational skills and the ability to multi-task
- Experience providing superior customer service
- Ability to think and work independently and as part of a team
- Analyze information skillfully and find effective solutions to problems
- Experience working with Microsoft Office Suite, including Excel
- Experience working with database or CRM software
- Ability to identify process inefficiencies and recommend improvements
Requirements for this position are the following:
- 4-year degree in marketing, business, communications, public relations, advertising or a related field
- Willingness to work in a team-based atmosphere and take direction from leadership
- Previous work experience that demonstrates interaction and service
Salary : $50,000 - $60,000