What are the responsibilities and job description for the Fall 2026 Guest Services Intern position at Altar'd State?
Corporate Office - Knoxville, TN
Who Are We?
Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130 locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the World.
Our Mission
“Stand Out. For Good”. At Altar’d State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
We are seeking a motivated and enthusiastic Guest Services Intern to join our team. The Guest Services Intern will assist the team in various tasks related to training, workforce planning, and Guest Services operations. To excel in this position, you must possess exceptional communication skills, outstanding problem-solving abilities, and be detail-oriented, analytical, and highly organized. A deep commitment to world-class guest service and operational standards are essential for success in this role.
Key Responsibilities
We Are Proud To Share That Our Associates Have Made Us One Of Fortune's Best Companies To Work For! Recently, Our Team Has Received The Following Recognition
Who Are We?
Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130 locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the World.
Our Mission
“Stand Out. For Good”. At Altar’d State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
We are seeking a motivated and enthusiastic Guest Services Intern to join our team. The Guest Services Intern will assist the team in various tasks related to training, workforce planning, and Guest Services operations. To excel in this position, you must possess exceptional communication skills, outstanding problem-solving abilities, and be detail-oriented, analytical, and highly organized. A deep commitment to world-class guest service and operational standards are essential for success in this role.
Key Responsibilities
- Develop and implement an electronic training program for all new hires in Guest Services.
- Oversee system configurations, troubleshoot technical issues, and ensure the smooth functioning of customer service tools and platforms.
- Provide guidance, training, and coaching to team members to enhance their skills and performance in customer service delivery.
- Execute any additional duties or projects assigned by supervisors or management to support departmental goals and initiatives.
- Must have a few days of open availability and be able to work a minimum of 20-25 hours.
- Upcoming junior, senior or recent graduate with a strong academic record pursuing a degree in Business.
- Strong communication skills, both written and verbal.
- Detail-oriented with strong organizational skills.
- Ability to work effectively in a team environment.
- Proficient in Google Workspace applications.
We Are Proud To Share That Our Associates Have Made Us One Of Fortune's Best Companies To Work For! Recently, Our Team Has Received The Following Recognition
- #73 in Fortune 100 Best Companies to Work For® 2023
- #4 in Fortune Best Workplaces in Retail™ 2022
- #93 in Best Workplaces for Millennials™ 2023
- #34 in Fortune Best Workplaces for Women™ 2022