Intensive Care Coordinator

Responsibilities

Primary Job Functions:

Clinical Responsibilities

• Demonstrates the ability to assess recipient needs and strengths utilizing the CANS
• Identifies individualized goals and objectives and plans for appropriate services
• Monitors recipients to secure placement in the least restrictive environment
• Provides ongoing monitoring of recipients’ progress and needs as assessed in the CANS
• Advocates on behalf of the recipients to secure community resources
• Effectively collaborates with the NOVA Mobile First Episode Psychosis Program  treatment team members and outside sources in the delivery of case management services to ensure goals are being achieved
• Ensures that services provided are meaningful, respectful and promote self-determination
• Effectively demonstrates the application of youth/young adult specific competencies
• Participates in the development of crisis intervention and support plans for each participant
• Assists with meeting the needs of participants by facilitating their ability to live independently, obtain employment, achieve educational goals, and/or function in the community more effectively
• Provides transportation or links to transportation services when necessary
• Provides psycho-educational services and co-leads multi-family groups
• Performs other duties as a NOVA Mobile First Episode Psychosis Program team member as assigned by the supervisor

Supervision and Consultation

• Seeks clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance case management skills

Clinical Record Keeping

• Documents in a timely fashion per AltaPointe policy
• Documents appropriate, complete, and comprehensive CANS assessments to identify  recipient needs, strengths, and planned interventions
• Documents measurable and specific goals in the individualized service plan
• Documents in a clear and concise manner ISP goals addressed with each service provided
• Maintains current documentation of participant demographic information, releases of information, etc.
• Documents case disposition, case closings, follow-up and referrals

Courteous and respectful attitudes towards recipients, visitors and co-workers

• Treats recipients with care, dignity and compassion
• Respects recipient’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists recipients and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the recipient’s needs, expectations and individual differences
• Is gentle and calm to recipients and families

Case Load Management:

• Effectively manages caseload based on recipient needs
• Meets AltaPointe productivity standards

Administrative and Other Related Duties as Assigned:

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Follows AltaPointe policies and procedures
• Attends to required in-service trainings and other workshops 

Qualifications

Bachelor’s degree in a mental health discipline.  Knowledge in youth/young adult specialty, outlined below, to be attained within six (6) months of employment:

• Knowledge of psychiatric disorders in the youth/young adult population
• Basic knowledge of growth and development of youth/young adult recipients as related to all intellectual, emotional, spiritual, and physical aspects of their development
• Knowledge of developmental disabilities and mental retardation in the youth/young adult population
• Basic knowledge of behavior management and parenting issues
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic recipients, as well as, to non-violent crisis intervention practice
• Knowledge of effects of physical/sexual/emotional abuse and neglect issues
• Knowledge of available community resources as applied to youth/young adult
• Certified by the Alabama State Department of Mental Health to provide adult and/or youth/young adult case management services 
• Knowledge of the CANS (Child and Adolescent Needs and Strengths Assessment)
• Experience facilitating behavioral health therapy groups with children, adolescents, and adults
• Valid Alabama’s driver’s license