What are the responsibilities and job description for the Assistant Coordinator, Fairhope position at AltaPointe Health?
Overview:
Program Operations & Clinical Oversight
Personnel Management & Leadership
Supervision & Professional Development
Clinical Operations & Care Coordination
Crisis Management
Documentation, Billing & Compliance
Parent / Patient Communication Oversight
Productivity & Administrative Oversight
Training & Staff Development
Program & Community Engagement
Additional Responsibilities
Administrative Expectations
Work Environment
Qualifications:
Knowledge in adult and child/adolescent behavioral health competencies (within 6 months), including:
The Assistant Coordinator is responsible for the clinical, operational, and administrative oversight of outpatient services in Baldwin County ensuring high-quality service delivery, staff supervision, productivity, and compliance with ADMH, Medicaid, Joint Commission, and CCBHC standards.
Responsibilities:
Primary Job Functions
Program Operations & Clinical Oversight
- Directs and organizes clinic
- Assists in program planning, development, and implementation
- Monitors program goals aligned with organizational strategy
- Ensures program standards and objectives are met
- Identifies problems and implements effective solutions
- Monitors contracts and budget (if applicable)
- Monitors caseloads and productivity of staff
- Ensures staff provide quality services
- Provides staff coverage for crisis intervention
- Collaborates with internal programs, school systems, and community partners
- Demonstrates ability to assess and de-escalate crisis situations
- Adheres to professional code of ethics
- Provides clinical supervision
- Demonstrates competency in child/adolescent behavioral health
Personnel Management & Leadership
- Interviews and screens applicants per HR policies
- Provides staff orientation and training
- Applies personnel policies consistently
- Completes performance evaluations
- Promotes team-based treatment
- Provides leadership and supervision (individual and group)
- Ensures staff competency
Supervision & Professional Development
- Participates in clinical supervision and consultation
- Incorporates feedback for improvement
- Enhances clinical and leadership skills
Clinical Operations & Care Coordination
- Conducts daily huddles
- Oversees referrals and screenings
- Coordinates intake scheduling and assignments
- Oversees admissions
- Monitors treatment plan approvals
- Oversees transfers and transitions of care
- Participates in MDT (Multi-Disciplinary Team) meetings
- Oversees DHR reporting (as applicable)
Crisis Management
- Reviews crisis reports and ensures follow-up
- Brings crisis reports to huddle (with Assistant Director, Child and Adolescent Outpatient Services)
- Supports crisis intervention coverage
- Oversees crisis response processes
Documentation, Billing & Compliance
- Oversees notes and billing accuracy
- Ensures documentation is timely and compliant
- Oversees treatment plan development and approvals
- Ensures documentation supports medical necessity
- Oversees audit readiness
Parent / Patient Communication Oversight
- Oversees parent/guardian communication processes
- Ensures calls are returned timely (within 24 hours)
- Addresses urgent parent concerns immediately
- Oversees complaint resolution and escalation
- Ensures documentation of all parent interactions
- Identifies trends in parent concerns and implements improvements
Productivity & Administrative Oversight
- Monitors productivity
- Oversees case load management
- Oversees daily schedules and staffing
- Reviews timecards and clockings
- Reviews Mileage
- Oversees purchasing and resource needs
- Coordinates work orders
- Oversees notebook review and documentation tracking
Training & Staff Development
- Oversees new therapist supervision
- Coordinates staff trainings (treatment plans, documentation)
- Oversees Relias training compliance
- Supports intern development
- Develop programming to support AOP and COP interns
- Provides reflective supervision (including Littles (0-5) program as needed)
Program & Community Engagement
- Participates in BCBE meetings
- Participates in Federal Program meetings
- Participates in Children’s Policy Council (CPC)
- Attends school-based collaboration meetings annually
- Supports special programs (e.g., camps)
Additional Responsibilities
- Daily Huddle participation
- Monthly DMH Huddles
- Monthly Child & Family Huddles
- Intensive Home Services supervision (as needed)
- Aftercare reporting
- TPR team assignments
- JCL commitments and training
- Quarterly meetings
- Monthly meetings with Prevention Supervisor (BCBE)
- Orientation of new counselors with school systems
- Clinic visits across all locations
Administrative Expectations
- Participates in performance improvement activities
- Participates in committees
- Completes tasks timely
- Uses community resources appropriately
- Maintains licensure and CEUs
Work Environment
- Clinic and community settings
- Travel between locations required
- Will be in each location weekly, regular schedule with no less than 1 day a week at each Baldwin County Location for the duration of a work day.
- School-Based Clinical Oversight (if needed for Coverage)
- Day Treatment (if needed for Coverage)
Minimum Qualifications
- Master’s degree in a mental health discipline with two (2) years post-master’s experience
- Licensure preferred (LPC, LMSW, LICSW, or equivalent)
Knowledge in adult and child/adolescent behavioral health competencies (within 6 months), including:
- Psychiatric disorders across populations
- Growth and development (intellectual, emotional, physical, spiritual)
- Community resources
- Co-occurring disorders and addiction
- Cultural diversity
- Family dynamics and parenting
- Effects of abuse and neglect
- Behavior management and crisis intervention (including non-violent crisis intervention)
- Psychiatric rehabilitation principles
- Educational methods for behavioral health populations
- CANS (Child and Adolescent Needs and Strengths)
- Alabama Department of Mental Health (ADMH), Medicaid, and Joint Commission standards
Benefits:
Health Insurance, Vacation & Paid Time Off, Retirement Plan