Senior Manager, Revenue Integrity

About Altais:

At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people. 

Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we’re building a stronger, more connected healthcare system. 

About the Role

Are you looking to join a fast-growing, dynamic team?

We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.

This senior leadership position reports to the Director of Altais Medical Group Operations and Transformation and is responsible for the overall strategic and operational direction of the revenue cycle. The Senior Manager provides high-level oversight of all billing operations within the Altais Medical Group EHR platforms across multiple business units and drives large-scale process improvement initiatives to enhance revenue capture and operational efficiency.

You will focus on:

• Provide strategic oversight of all billing operations within the Athena platform, ensuring accuracy, compliance, and efficiency across multiple sites or business units.
• Inform the Director of Revenue Management of significant billing issues and trends (e.g., payer delays, backlog risks, vendor performance), along with recommended solutions.
• Provide input on business cases for technology investments, automation opportunities, and compliance enhancements that improve billing accuracy and efficiency, including leveraging Athena's integrated tools.
• Partner with Finance, Operations, and IT leadership to align billing strategies with broader organizational goals, and support strategic initiatives such as mergers, system transitions, or new service line development.
• Leverage data analysis and predictive modeling, including reporting tools within and connected to Athena, to identify performance trends and provide actionable insights to leadership.

Operational Oversight & Performance Management

• Oversee processing and transmission of charge entry and ensure timely completion of month-end close within Athena.
• Direct account reconciliation, write-offs, and collection processes within Athena, ensuring proper financial controls and documentation.
• Lead monthly and quarterly reviews of aging reports, productivity metrics, and collection outcomes, leveraging Athena's dashboards and analytics.
• Manage performance metrics, dashboards, and key performance indicators (KPIs) for all billing functions; report on collection efficiency, aging, and denial trends from Athena data.

Team & Vendor Management

• Lead and mentor Revenue Integrity Manager, Sr. Reimbursement Analyst and Sr. Coding & Documentation Educator and revenue integrity staff, fostering professional development and accountability, particularly regarding Athena workflows.
• Ensure consistent training and cross-training programs are developed for billing staff, with a focus on proficiency in Athena.
• Serve as a primary liaison with vendors, payers, and external partners to address escalated billing or reimbursement issues within the Athena system.
• Ensure vendor is applying approved policies for all revenue cycle activities, with confirmation in Athena's configuration.

The Skills, Experience & Education You Bring

• Bachelor’s degree in Business, Finance, or Healthcare Administration
• 10 years of progressive experience in medical billing or revenue cycle operations, including 5 years in a leadership role with a multi physician group with leadership of coding and business operations office.  Previous experience with Athena is preferred.
• Strong knowledge of insurance billing, collections, and reimbursement rules and requirements.
• Proficiency in medical terminology, ICD-9/10, and CPT coding.
• Demonstrated success leading multi-site or multi-function revenue cycle operations.
• Expertise in data analysis, financial reporting, and performance improvement.
• Advanced leadership, coaching, and team development skills.
• Experience developing and implementing policies, procedures, and system enhancements.
• Strong communication and collaboration skills with the ability to partner across departments and with external stakeholders.
• Proficiency in EHR systems (e.g., Epic, Athena) and related billing applications.

Base Salary

$110,000 - $140,000/yr

You Share Our Mission & Values:

Compassion 

We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity. 

Community 

We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being. 

Leadership 

We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care. 

Excellence 

We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.

Agility 

We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront. 

Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate’s qualifications, skills, and experience.

Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our ‘CPRA Privacy Notice for California Employees and Applicants’ to learn how we collect and process your personal information when you apply for a role with us.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.