VP, Global Invoicing & Billing Operations

POSITION SUMMARY:

The Vice President, Global Invoicing & Billing Operations provides executive leadership for a globally distributed invoicing organization supporting over $1B in annual billing transactions. The role is accountable for accurate, timely, and compliant billing across multiple countries, currencies, and regulatory environments, while enabling scalable growth, strong controls, and an exceptional client experience. The selected candidate will have demonstrated success in cost analysis, experience managing multiple, complex projects, and a gift for building trust and strong relationships throughout the organization. This is a key position within the Altair organization requiring sound judgement, along with strong people leadership and management skills.

ESSENTIAL JOB FUNCTIONS:

Global Invoicing Leadership

• Lead end‑to‑end global invoicing operations across onshore, offshore, and in‑country billing teams
• Ensure consistent execution of billing policies, SLAs, and quality standards across regions
• Oversee high‑volume, complex billing for cross‑border and locally delivered services

Cross‑Border & Local Billing Compliance

• Ensure invoices meet local statutory requirements including format, currency, language, and registration rules
• Coordinate with regional finance, tax, and legal stakeholders to support compliant local billing models
• Oversee intercompany billing and cross‑border service recharge structures

Global E‑Invoicing Strategy

• Own enterprise strategy for compliance with global e‑invoicing mandates, including clearance and real‑time reporting regimes
• Partner with technology teams to implement and maintain compliant e‑invoicing platforms
• Monitor regulatory changes and proactively adapt invoicing processes

VAT, Indirect Tax & Risk Mitigation

• Ensure accurate application of VAT, GST, and other indirect taxes across jurisdictions
• Partner with Altair and client tax professionals to design billing structures that mitigate cross‑border tax risk
• Support audits and tax authority inquiries related to invoicing and indirect taxes

Controls, Audit & Governance

• Embed SOC and internal controls into invoicing processes
• Ensure audit readiness and compliance with internal and external requirements
• Own resolution of complex billing, compliance, and revenue risk issues

Transformation & Technology Enablement

• Drive process standardization, automation, and digital transformation
• Sponsor billing system enhancements and global scalability initiatives
• Ensure invoicing platforms support regulatory compliance and future growth

Leadership & Talent Development

• Build and lead high‑performing global teams
• Develop future leaders through coaching, performance management, and succession planning
• Foster a culture of accountability, innovation, and continuous improvement

Overall Competencies:

• Has the ability to assess skill strengths and weaknesses of individuals and teams in order to determine team composition, training requirements, and future growth opportunities for team members to build a high performing team with the skills for current and future business needs.
• Takes responsibility for a thorough and detailed method of working individually and through a team assigned, ensuring the highest levels of service delivery that meets and exceeds client commitments.
• Has the ability to understand a given situation or problem by combining information that is readily available, identifying patterns or connections, and addressing key underlying issues to apply insights and create solutions.
• Expresses ideas and opinions clearly in properly structure, well-organized, and grammatically correct verbal and written methods. Is able to succinctly and effectively communicate with team, clients, supplier partners and customers in the delivery of service.
• Achieves results through people by successful objective setting, performance review, motivation, development, and coaching.
• Committed to creating and searching for new and innovative approaches to activities that enhance performance and create efficiencies.
• Maintains a working knowledge of Altair’s accounting/operations systems and our clients’ accounting needs
• Leadership and/or participation in transformation projects touching Altair client specific or enterprise level processes including.  
• Ability to work closely with expanded Altair business to deliver service and achieve results.

Qualifications:

• 10 years of senior leadership experience in global invoicing, finance operations, or shared services
• Deep expertise in global e‑invoicing, VAT/indirect tax, and cross‑border billing
• Experience managing large, distributed teams (20 FTE)
• Strong executive communication and stakeholder influence skills

•  Bachelor’s degree required, with significant executive-level experience leading global cross-border billing operations in complex, service-based environments. Proven success in scaling billing functions, driving transformation, and partnering cross-functionally is essential; candidates with primarily transactional accounting or A/P backgrounds will not be considered.
• Familiarity with global relocation is a plus, but not required.

ESSENTIAL PHYSICAL FUNCTIONS:
The physical demands described here are representative of those required  to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals must be able to use hands and fingers to keyboard, operate, handle, or feel objects, tools or controls, reach with hands and arms, have the ability to deal with peak volume stress periodically each year, sit at a workstation for extended periods of time and other key skills and abilities as required by the position.

EQUIPMENT USED:

Ability to use standard company equipment, such as computer and  communications systems, printer, calculator, 10 key, copy machine and other equipment as required by position.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Team members must demonstrate knowledge of, and support, the company vision and value statements, policies and procedures, confidentiality standards, inclusion and diversity initiatives and code of business conduct.

Note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member.  Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.