What are the responsibilities and job description for the Technical Analyst - Summer Help position at Altair Global Services, LLC?
POSITION RESPONSIBILITIES:
- Maintains a thorough understanding of user needs from a business and technical perspective
- Maintains strong working knowledge of the company’s technical systems to maximize system efficiencies
- Maintains strong working knowledge of departmental policies, processes, and best practices
- Works closely with Business Technology leadership, Product Owners, Product Analysts, Data Teams, and Development Teams to analyze, design, and develop solutions
- Uses professional concepts and company objectives to resolve complex issues in creative and effective ways
- Works on complex issues/projects where analysis techniques are used
- Adheres to prescribed methods for obtaining solutions
- Participates in design and implementation of new or changing processes
- Participates in ad hoc projects, non-routine assignments and meetings as requested by the leadership team
- Reviews and evaluates software systems and solutions for potential use
EDUCATION:
Pursuing a Bachelor’s Degree in Business Management, Engineering Management, Information Technology, Data Science, or the equivalent combination of experience, skills, training, and education
TRAINING and EXPERIENCE:
- At minimum, 2 years of coursework and/or working experience in a Business Technology or Information Technology setting
- Advanced knowledge of the MS Office platform including Visio
- Familiarity with standard technical analysis tools and techniques
- Performs well under pressure to meet deadlines, prioritize, and manage multiple projects simultaneously
- Enthusiastic self-starter, with a go-getter attitude, who proactively takes on new tasks
- Flexible and willing to work as part of a team
- Strong communication skills – written and verbal
- Analytical, with meticulous attention to detail and strong organizational skills.
- Demonstrates ethical behavior and high degree of confidentiality.
- Self-motivated, adaptable, proactive, and collaborative.
ESSENTIAL INTELLECTUAL FUNCTIONS:
The Technical Analyst must rely on business expertise, logic, and sound judgment to complete routine and non-routine projects, respond to, research and resolve routine and complex requests and questions, work collaboratively with colleagues, service partners and Altair management pertinent to execution of position responsibilities and demonstrate knowledge of and support Company vision and value statements, policies and procedures, privacy, security and confidentiality standards and code of ethical behavior.
EQUIPMENT USED:
Individuals must be able to use standard company equipment and software
This position is temporary full-time (40 hours per week / 8 hours per day), and required to work onsite in Altair’s Frisco, Texas office.
WORK/PHYSICAL ENVIRONMENT:
Office setting and/or home office work environment. Team member must be able to operate standard office equipment. Team member spends substantial amount of time working on the computer, on the phone speaking with customers and working under deadlines.
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable team members with disabilities to perform the essential job functions.
Team members must demonstrate knowledge of, and support, the company vision and value statements, policies and procedures, confidentiality standards, inclusion and diversity initiatives and code of business conduct.
Note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.