What are the responsibilities and job description for the Service Now Architect position at Altair Engineering?
Transforming the Future with Convergence of Simulation and Data
Service Now Architect
Job Summary:
Our client in Sacramento, CA is looking for a Service Now Architect. This is a contract position.
What You Will Do:
Implement ServiceNow platform and cross-platform integration solutions based on ServiceNow best practices while maintaining out of the box (OOTB) upgradeability. Partner cross functionally with other business application owners to ensure our business automation and data management processes are smooth and well connected. Serve as a lead subject matter expert and champion in driving the industry best practices for evolution of the company’s ServiceNow instance and integrated tools. Provide input into the IT Roadmap, including the ServiceNow rollout, implementation of new modules, and major upgrades. Lead discussions and investigations regarding new ServiceNow features and functionality, contribute to recommendations for process improvements and keep application users informed about system functionality and enhancements.
Responsibilities include but are not limited to:
- Lead ServiceNow platform upgrade, clone, and maintenance processes.
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Responsible for designing and implementing enterprise IT projects in ServiceNow. Duties include:
- Gathering requirements from business users.
- Working with technical leads to transform and develop ServiceNow solutions.
- Serve as a primary liaison between the business stakeholders and IT.
- Manage change process for all new changes on the platform.
- Define and document user interfaces, support systems and data requirements.
- Develop functional specifications and system design specifications.
What You Will Need:
Basics:
- 4-6 years of experience developing ServiceNow applications as a Technical solutions Architect.
- Strong hands-on coding skills.
- Document Architecture and design for new solutions and provide recommendations for Architecture best practices.
- Familiar with newer product features in ServiceNow including App Engine Studio, Git, App Engine.
- Management Center, Integration Hub, and Flow Designer.
- Strong ServiceNow technical breadth and depth spanning various modules including Employee.
- Center, Service Portal, Virtual Agent and Now Mobile.
- Expert level skills in JavaScript, Angular, XML, JSON & CSS Expertise building custom spokes, data streams, business Rules, Client Scripts,
- Script Includes, UI Scripts, UI Pages, UI Macros, UI Policies, etc.
- Service Portal & API development including REST & MID Server integrations.
- Ability to develop and re-engineer existing processes and build appropriate ServiceNow workflows.
- Bachelors degree or higher required; Advance degree in IT related field or extensive experience in ServiceNow development and Implementation.
- ServiceNow Certified System Administrator is mandatory requirement.
- ServiceNow Certified Application Developer is mandatory requirement.
- ServiceNow Certified Technical Architect is preferred (should be working toward).
- Salary range: 120k - 163k annual.
How You Will Be Successful:
- Envision the Future
- Communicate Honestly and Broadly
- Seek Technology and Business “First”
- Embrace Diversity and Take Risks
What We Offer:
- Competitive Salary
- Comprehensive Benefit Package
- 401(k) with matching contributions
- Paid Time Off
- Employee Discounts
- Free training on all Altair products
Why Work with Us:
Altair is a global technology company that provides software and cloud solutions in the area of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.
Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.
For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com
Ready to go? #ONLYFORWARD
At our core we are explorers; adventures; pioneers. We are the brains behind some of the world’s most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer’s toughest challenges.
Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair’s history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
