What are the responsibilities and job description for the Member Services & Communications Coordinator position at Altadena Town & Country Club?
Be the welcoming face and voice of a vibrant, member-focused club community.
Overview
Seeking a polished, organized professional to support member services, communications, and administrative operations in a private club environment. This role is the first point of contact for members and plays a key role in club communications and membership support.
Responsibilities
- Provide front desk support; manage calls, emails, and member inquiries
- Coordinate email communications, social media, and monthly newsletter
- Update website and marketing materials
- Support membership processes, records, and reporting
- Handle reservations, office tasks, and general administration
Qualifications
- 3–5 years in customer service, hospitality, or administration
- Strong communication and organizational skills
- Detail-oriented and able to multitask
- Proficient in Microsoft Office, CRM systems, and Canva (preferred)
- Professional and customer-focused demeanor
Benefits
- Group health insurance
- 401(k) with employer match
- Paid vacation
Pay: $32.00 - $36.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $32 - $36