What are the responsibilities and job description for the French Bilingual Customer Care Rep position at Alta Resources?
Alta Resources is Hiring!
Alta Resources is hiring French Bilingual Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.
Each of our client teams are like a small community within our company. Those members all have a passion to help and serve others. What we do, we do better than anyone. At Alta, people come first.
Duties & Qualities
- Must be fluent in French and English
- Use phone (voice), email and other forms of communication to address the needs of our client’s customers
- Help facilitate, analyze & resolve customer issues
- Provide product support, solutions & additional product information
- Strong desire and passion to help and serve others
- High level of confidence, enthusiasm and a positive attitude
- Excellent verbal and written communication skills
- Ability to build relationships with clients, customers and co-workers
Working at Alta Resources
- Work with people & customers that are passionate about the same things you are
- Expand your writing & communication skills
- On-the-job paid training
- Career advancement & education reimbursements
- Product discounts, incentives and other freebies
Additional Job Information
- Full benefits available for full-time employees including: PTO, holiday pay, insurance, 401(k) and education assistance
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