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Pharmacy Benefits Program Manager

ALTA IT Services, LLC
Baltimore, MD Contractor
POSTED ON 10/31/2025
AVAILABLE BEFORE 11/13/2025
Job Title: Pharmacy Benefits Program Manager

Client: Health Insurance Organization

Location: Baltimore, MD Hybrid (1-2 times a month)

Contract Type: Contract-to-Hire

Rate: $120/HR



 


Job Summary

ALTA IT Services is seeking an experienced Pharmacy Benefits Program Manager for a contract-to-hire engagement with a leading health insurance company. This role requires deep expertise in pharmacy supply chain financial management, PBM transitions, and pharmacy operations. The Program Manager will lead a major pharmacy supply chain implementation and PBM transition, overseeing execution activities, stakeholder alignment, contract and vendor management, and driving overall business readiness.



Key Responsibilities

Project Leadership & Accountability


  • Lead and manage the business execution team to meet project goals, objectives, and deadlines.

  • Provide strategic direction in collaboration with business sponsors, IT, PMO, and vendors.

  • Make critical business decisions in partnership with leadership stakeholders.


Contracts & Vendor Management


  • Negotiate and manage PBM and pharmacy supply chain contracts, including Statements of Work (SOWs).

  • Monitor vendor performance, resolving issues with IT, PMO, and Operations teams to ensure successful delivery.


Value Story Development and Communication


  • Develop and validate the financial and operational value story of the PBM supply chain model.

  • Collaborate with executive sponsors to align on organizational impact and cost-benefit outcomes.

  • Provide regular updates to stakeholders and adjust value realization strategies as needed.


Cross-Functional Collaboration & Business Readiness


  • Facilitate collaboration between IT, PMO, vendors, and business units to ensure a seamless transition.

  • Translate business needs into actionable requirements and ensure clear communication across teams.

  • Lead meetings with stakeholders to address project status, risks, and mitigation plans.

  • Support business readiness by overseeing training, documentation, and operational transition plans.


Risk Management & Performance Optimization


  • Identify operational risks and implement mitigation strategies.

  • Recommend process improvements for cost efficiency and service enhancement.

  • Ensure business continuity and performance throughout project lifecycle.





Qualifications

Required Education & Experience:


  • Bachelor’s degree in Business Administration, Healthcare Management, Supply Chain, or related field.

  • Minimum 7 years in pharmacy supply chain, PBM operations, PBM contracting, or related fields.

  • Experience leading PBM transitions or implementations for a health plan, PBM, or consulting firm.


In lieu of degree: An additional 4 years of relevant experience is required.

Preferred:


  • MBA or Master’s in a business-related discipline.





Required Skills


  • Deep expertise in PBM contracting, claims adjudication, pharmacy networks, and rebate/discount financial flows.

  • Knowledge of compliance frameworks and regulations impacting pharmacy operations.

  • Strong strategic decision-making capabilities in complex, high-visibility environments.

  • Familiarity with Medicare, Medicaid, and Commercial pharmacy benefit operations.

  • Excellent verbal and written communication skills across all organizational levels.

  • Strong leadership and stakeholder engagement skills, including vendor and executive management.

  • Proven ability to manage large-scale, multi-functional projects in fast-paced settings.






Ref: #855-IT Baltimore

#M2

Salary : $120

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