What are the responsibilities and job description for the Medical Front Desk Receptionist position at Alta Eye Care?
Job OverviewWe are a 2 doctor medical ophthalmology clinic, located in San Jose, looking for a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires excellent communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment.ResponsibilitiesGreet and assist clients and visitors in a warm and professional manner.Manage multi-line phone systems, directing calls to appropriate personnel while maintaining phone etiquette.Perform data entry tasks, including maintaining accurate records and filing documents.Support office management by organizing schedules, managing calendars, and coordinating appointments.Handle clerical duties such as typing, proofreading documents, and ensuring proper filing systems are maintained.Provide customer support by addressing inquiries and resolving issues promptly.Maintain a clean and organized front desk area to create a welcoming environment for clients.SkillsProficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.Strong organizational skills with the ability to manage multiple priorities effectively.Excellent typing skills with attention to detail for accurate data entry and proofreading.Previous experience in front desk or office roles preferred, including dental or medical receptionist experience.Strong customer service skills with a focus on providing positive experiences for clients.Time management skills to ensure efficient workflow throughout the day.Job Types: Full-time, Part-timeBenefits:401(k)Employee discountPaid time offWork Location: In person
Salary : $20 - $23