What are the responsibilities and job description for the Front Desk Receptionist position at ALT Spinal Health & Rehab?
ALT Spinal Health & Rehab is seeking a friendly, organized, and dependable Front Desk Receptionist to join our growing multidisciplinary injury clinic in Plainfield, NJ. This role is essential in creating a professional and welcoming experience for patients while supporting the day-to-day operations of the office.
The ideal candidate is comfortable working in a fast-paced outpatient setting, has strong communication skills, and is able to multitask efficiently while maintaining professionalism and attention to detail.
Responsibilities
- Greet and check in patients in a professional and welcoming manner
- Answer phone calls, schedule appointments, and respond to patient inquiries
- Verify insurance information and assist with intake paperwork
- Collect required documentation and ensure patient files are complete
- Maintain organization of the front desk and waiting area
- Assist with appointment confirmations and follow-up communication with patients
- Coordinate communication with attorneys, medical offices, and insurance representatives when needed
Requirements
- Previous front desk, receptionist, medical office, or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in an office setting
- Comfortable using computers and scheduling systems
- Professional appearance and positive attitude
- Strong attention to detail and reliability
- Ability to work independently and as part of a team
Preferred Qualifications
- Experience in a physical therapy, chiropractic, medical, or personal injury office
- Familiarity with insurance verification and patient scheduling
- Bilingual (English/Spanish) preferred
This position is ideal for someone who enjoys helping people, thrives in an organized clinical environment, and wants to grow with a modern outpatient practice focused on high-quality patient care.
Pay: $18.00 - $22.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18 - $22