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Site Support Engineer

Alstom
Chicago, IL Full Time
POSTED ON 12/8/2025 CLOSED ON 2/4/2026

What are the responsibilities and job description for the Site Support Engineer position at Alstom?

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite APM Field Service Engineer in Chicago, IL, US we’re looking for?

Your future role

"Take on a new challenge and apply your engineering expertise in a new cutting-edge field. You’ll work alongside collaborative and innovative teammates.

You'll maximize customer satisfaction and project performance by coordinating, managing, analyzing, and reporting on Vehicle Testing and Commissioning for the Bombardier-provided scope on the Chicago O’Hare ATS Program. Day-to-day, you’ll work closely with teams across the business (Engineering, Operations, and Maintenance), facilitate and interface with Alstom engineering on technical issues, and much more."

We’ll look to you for:

  • Coordinating, managing, analyzing, and reporting on Vehicle Testing and Commissioning activities to maximize customer satisfaction and project performance. ,
  • Developing cost- and time-effective solutions for Operations and Maintenance issues in collaboration with internal and external resources. ,
  • Performing adjustment or recalibration of defective equipment that is out of service or removed due to failure. ,
  • Facilitating and interfacing with Alstom engineering on technical issues related to the operation and maintenance of the APM system. ,
  • Documenting daily activities and reporting weekly via time sheets and monthly through internal reports. ,
  • Verifying existing documentation or creating new/supplemental work instructions or SOPs as directed. ,
  • Supporting all systems on the wayside, including SCADA, CCTV, PA/PI, and network equipment, as well as systems on vehicles such as VATC, TCMS, propulsion, and HVAC controls. ,
  • Demonstrating key activities to Operations and Maintenance personnel to enable their independent performance of tasks. ,
  • Participating in on-call duty to cover weekends and holidays as needed and performing shift work based on operator issues. ,
  • Ensuring compliance with relevant industry standards and maintaining a strong focus on customer needs and interface requirements."

All About You

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

  • Degree in Electrical/Electronic studies or equivalent education and experience. ,
  • Experience or understanding of Railway Signaling, APM vehicle subsystems, and working on a field site. ,
  • Knowledge of relevant US and international industry standards. ,
  • Familiarity with systems such as VATC, TCMS, network equipment, BWAN, PLC, CCTV, PA/PI, propulsion, Aux power, HVAC controls, SCADA, and NMS. ,
  • Strong analytical and communication skills. ,
  • Skill in using measuring equipment. ,
  • Ability to make decisions and take ownership when necessary. ,
  • Proficiency in reading Primavera or Microsoft Project schedules. ,
  • Superior planning and organizational skills. ,
  • Understanding of customer needs and interface requirements.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

  • Contribute to innovative projects,
  • Benefit from our investment in your development, through award-winning learning,
  • Steer your career in whatever direction you choose across functions and countries
  • Compensation: $70k - 80k

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Salary : $70,000 - $80,000

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